hear.comReviews of hear.com

Response from hear.comDec 17, 2025

Hi Diane, Thank you so much for your kind words! We're delighted to hear that you found the entire process professional from start to finish. It's wonderful to know that every touchpoint—from your first phone call to the online support you received—met your expectations. We're also glad you appreciated the year's supply of care package as our gift to you. We want to make sure you have everything you need to keep your hearing aids in great condition. Thank you for choosing hear.com, Diane. We're here whenever you need us! Curtis, Customer Success Team

Response from hear.comDec 17, 2025

Hi Mark, Thank you so much for sharing your experience! We're thrilled to hear that you couldn't be happier with your new hearing aids. We understand how frustrating it can be to spend time and money on solutions that don't deliver the results you need. That's exactly why our team takes the time to provide personalized, professional care—because everyone's hearing needs are unique, and getting it right makes all the difference. We're so glad that our experience and dedication have given you the hearing solution you've been looking for. Thank you for choosing hear.com, Mark. We're here whenever you need us! Curtis, Customer Success Team

Response from hear.comDec 10, 2025

Hi Jeffrey, Thank you so much for this wonderful review! We're thrilled to hear that from your very first interaction with hear.com, you could sense our commitment to providing first-class, professional service. It's fantastic to know that our patient prep kit made such a strong impression and that you were up and running in just an hour. Hearing that you could tell within the first two minutes that the technology and earpieces were clearly superior to your previous hearing aids (your third set!) is incredibly meaningful to us. We're also thrilled to hear that our customer care team was able to stay in contact and assist you during your recent travels. That's exactly the kind of support we aim to provide, no matter where life takes you. We appreciate your perspective on the investment. As you said, you get what you pay for, and we're committed to delivering exceptional quality and service. Thank you for choosing hear.com, Jeffrey. We're honored to be part of your hearing journey, both at home and around the world! Curtis, Customer Success Program

Response from hear.comDec 10, 2025

Hi Tom, Thank you so much for your feedback! We're delighted to hear that your experience with hear.com has been so positive from start to finish. It's wonderful to know that you appreciated our low-key sales approach and that your audiologist provided great care. We're thrilled that you not only saved money but also are experiencing better performance—that's exactly the value we strive to deliver. We're also glad to hear that our online interface has been easy and reliable for you. Please know that our team is here if you ever need us! Curtis, Customer Success Program

Response from hear.comDec 10, 2025

Hi Samuel, Thank you so much for sharing your experience with us! We're thrilled to hear that your Horizon two processor hearing aids have exceeded the performance of your previous four pairs, especially when it comes to clarity at normal sound levels. It's wonderful to know that we delivered on every claim we made and that you found exceptional value in both quality and cost. We're glad our 45-day return policy gave you the confidence to give us a try—we believe everyone deserves that peace of mind when investing in better hearing. We're also delighted to hear that our local partner in your area provided such friendly and helpful service. Those relationships are incredibly important to us, and we'll be sure to pass along your kind words. Thank you for choosing hear.com, Samuel. Our team is here whenever you need us! Curtis, Customer Success Team

Response from hear.comDec 10, 2025

Hi Lynn, Thank you so much for sharing your story with us! We're truly honored that after your previous experiences with hearing aids, you found a solution with hear.com that has made such a meaningful difference. Hearing that you knew from the very first time you put them on that you could really hear is exactly the kind of moment that inspires our team every day. We understand how challenging profound hearing loss can be, especially when previous devices haven't worked for you, and we're so glad that our hearing aids and support have met your needs. It's wonderful to know that you're wearing them all day, every day and feeling thrilled with the results. Thank you for giving us the opportunity to be part of your hearing journey, and for your enthusiastic "Bravo!" We're here for you whenever you need us! Curtis, Customer Success Team

Response from hear.comDec 10, 2025

Hi Joanne, Thank you so much for your kind words! We're thrilled to hear that you're experiencing excellent speech clarity and enjoying the Bluetooth features of your hearing aids. It's wonderful to know that our staff has provided you with the superb professional care you deserve. Your satisfaction means the world to us, and we're here whenever you need us. Thank you for choosing hear.com! Curtis, Customer Success Team

Response from hear.comDec 10, 2025

Hi Laferne, Thank you so much for your wonderful feedback and for rating us 10+! We're honored by your trust and support. We're glad to hear that the hearing aids provided good quality and initial improvement for your husband. It sounds like your husband's ear doctor is providing the important care he needs. If there's anything our team can do to help optimize his hearing aids between ear cleanings—whether it's adjusting settings or exploring additional solutions—please don't hesitate to reach out. We're here to support you both in any way we can. Thank you again for your incredibly kind words about hear.com. We truly appreciate customers like you! Curtis, Customer Success Team