Elinor
Hear.com
I am pleased with the results so far.

Founded in 2012 in Germany and now based in Miami, FL, and Denver, CO, hear.com is the fastest-growing online hearing care company and the world’s largest provider of quality hearing aids. Our mission is to make quality hearing care accessible to everyone, regardless of lifestyle, budget, or location.At hear.com, we believe in personalized hearing care. Our innovative business model integrates advanced online marketing, free consultations with hearing experts, and a network of top audiologists to ensure exceptional service.We address barriers to hearing care, including access, stigma, and cost. Our award-winning products include the hear.com Horizon IX Hearing Aids, which offers advanced technology for clear speech and seamless conversations, and our Clinic-In-A-Box™ Tele-Audiology service, delivering high-quality care from home.We provide a 45-day no-risk trial and a 100% money-back guarantee, enhancing customer confidence. Our dedication to service has earned accolades from Newsweek and an A+ rating from the Better Business Bureau, along with numerous awards such as the Big Innovation Award and the Red Dot Design Award.Visit www.hear.com for more information.
hear.com (hear.com) has 2,023 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Elinor
I am pleased with the results so far.
Fred
Very pleased. Great service and the follow-up visits are very plesant.
Olivia
My experience with hearing.com was amazing! They referred me to a local hearing specialist, Dr. Nichole Kovel, AuD, Board Certified Audiologist. Through the entire experience, Dr. Nicole took extremely good care of me, fitting me with the proper equipment and giving me every advantage of the devices best for me. Hearing.com also assigned me a representative that called periodically to make sure that I was getting what I needed. I definely will continue to refer hearing.com to anyone with a need for hearing assistance and Dr. Nichole to anyone in the Colorado Springs area.
Marilyn
Everyone was very nice and prompt. Heather is great.
Cherie
My initial purchase and testing of the hearing aides was excellent. My insurance paid 80%. My responsibility was $900. I was told that if I paid $900 my total responsibility they would send me a recharging device. Valued at $250. The device never came. It's been seven months. I have received numerous threatening phone calls. Two very threatening letters. I sent a copy of my agreement and the check copy both times. Terrible billing department.
Response from hear.comMar 20, 2017
Hi Cherie, I'm very sorry that you had this experience. A member of our consulting team will be in touch immediately to rectify the situation. Best, hear.com Customer Care
Joyleen47
I went through hear.com as I had read a lot about them on the internet. They referred me to a local specialist , that I requested, since they were located just a couple miles from me. Derek at the Hoglund hearing center was so professional. Did a thorough exam of my ears and hearing tests. We reviewed prices of various makes and I settle on the Widex as they are small, have a remote to do various programs and just seemed the best choice for me. I have had them now for a little over 6 months and completely satisfied with the improvement in my hearing. I kid others that I now hear things that I shouldn't hear! The best part, of course , besides the good hearing, is the break in price I received for going through hear.com. I highly recommend them to anyone that feels they need to get their hearing checked and or need hearing aids. My only complaint is that the battery life is about 6 days. I wish they had rechargeable batteries, or could use batteries with a long life. But, that is a small thing compared to the hearing I now have!
Chin
service is very nice and good function of hearing aid.
Howard
The first hearing molds were not satisfactory so they were replaced at an additional cost to me with a different set. Adjustments of the the replacement hearing molds after several tries by the audiologist were not satisfactory. I needed to make further adjustments myself for a proper fit. Also there are questions I have about the programming of the hearing aids to the point that I may seek another audiologist in a different firm for correction of the programming
Response from hear.comMar 21, 2017
Hi Howard, I am sorry to hear about your experience. A member of our team will reach out to you immediately to help resolve the situation. Best, hear.com Customer Care