hear.comReviews of hear.com

4.62,023 reviews
Vision & Hearing
396 Alhambra Circle #S1200, Miami, Florida

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hear.com

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About hear.com

Founded in 2012 in Germany and now based in Miami, FL, and Denver, CO, hear.com is the fastest-growing online hearing care company and the world’s largest provider of quality hearing aids. Our mission is to make quality hearing care accessible to everyone, regardless of lifestyle, budget, or location.At hear.com, we believe in personalized hearing care. Our innovative business model integrates advanced online marketing, free consultations with hearing experts, and a network of top audiologists to ensure exceptional service.We address barriers to hearing care, including access, stigma, and cost. Our award-winning products include the hear.com Horizon IX Hearing Aids, which offers advanced technology for clear speech and seamless conversations, and our Clinic-In-A-Box™ Tele-Audiology service, delivering high-quality care from home.We provide a 45-day no-risk trial and a 100% money-back guarantee, enhancing customer confidence. Our dedication to service has earned accolades from Newsweek and an A+ rating from the Better Business Bureau, along with numerous awards such as the Big Innovation Award and the Red Dot Design Award.Visit www.hear.com for more information.

hear.com (hear.com) has 2,023 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Website: hear.com
Category: Vision & Hearing
Location: Miami, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 56% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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hear.com reviews

2,023 approved reviews, newest moderated first

Wayne G.
Mar 21, 2017
Great service from the office in Brownwood in the Villages, FL.
The staff in the Brownwoo office in the Villages , FL are terrific.
Joan
Mar 21, 2017
Interesting Experience
At first I was a bit skeptical about working out hearing aids on line because my first experience with hearing aids was less than ok. They set up a hearing test with a local hearing consultant and the experience was nothing less than perfection. It is so nice to deal with a hearing consultant that is knowledgeable and knows product and try hearing issues. Love this experience more than I can say
Response from hear.comMar 21, 2017
Hi Joan, Thank you for sharing your story. We are very happy to hear you had a great experience with a knowledgeable hearing consultant. Best, hear.com Customer Care
Bruce
Mar 19, 2017
If i purchase another set of hearing aids i will only deal with some one i can go to their office
i have had quite a few things go wrong with these and then they tell me they are only guaranteed for one year and not two years . I was sure i was told they were backed up for two years, The office where i go to get service does a good job foe me.
Response from hear.comMar 20, 2017
Hi Bruce, I spoke with a member of our consulting team who informed me that your warranty has been confirmed for three years and that your hearing aids are currently being serviced. I hope you are pleased with the current service. Please don't hesitate to call us if you need any more adjustments. We want to make sure you are completely satisfied with your hearing aids. Best, hear.com Customer Care
Nelly
Mar 18, 2017
Get infection
I spent a lot and I still have issues with my left dide
Response from hear.comMar 20, 2017
Hi Nelly, Thank you for your response. We would like for you to be completely satisfied and we will contact you shortly in an effort to resolve this issue. Sincerely, hear.com Customer Care
Noni
Mar 18, 2017
I am not happy
It us loud but not clear
Response from hear.comMar 21, 2017
Hi! Thank you for your response. I am sorry the hearing aids are not clear enough at this moment. A member of our consulting team will reach out to you immediately to resolve this issue. Best, hear.com Customer Care
Bruce
Mar 18, 2017
I love these things
It's all good
Marie
Mar 17, 2017
I had a quick response to my inquiry.
Have just a few minor adjustments I would have preferred. I am hearing reasonably well, which is good for me, but don't understand why I cannot clean the tips myself, but need to have them replaced. Also, I have always received batteries for the life of my hearing aids. I did receive a six month supply, which I am grateful for.
Response from hear.comMar 21, 2017
Hi Marie, Thank you for your feedback. We will reach out to you very soon to help ensure your hearing aids are working to your complete satisfaction. Best, hear.com Customer Care
Lin
Mar 17, 2017
Awesome experience
Great customer service. I was Leary of going and a little embarrassed. I was treated with respect and was put at ease immediately. Have recommend them to a number of friends and family.
Response from hear.comMar 21, 2017
Hi Lin, We are happy you had a great experience. Thank you for referring us to your friends and family. Best, hear.com Customer Care

hear.comReviews of hear.com

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hear.comReviews of hear.com

hear.com reviews

Great service from the office in Brownwood in the Villages, FL.

Interesting Experience

If i purchase another set of hearing aids i will only deal with some one i can go to their office

Get infection

I am not happy

I love these things

I had a quick response to my inquiry.

Awesome experience

About hear.com

About these reviews

More in Vision & Hearing, Florida

GogglesNMore

Vicci Eyewear

eyeBOGO

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hear.com reviews

Great service from the office in Brownwood in the Villages, FL.

Interesting Experience

If i purchase another set of hearing aids i will only deal with some one i can go to their office

Get infection

I am not happy

I love these things

I had a quick response to my inquiry.

Awesome experience