hear.comReviews of hear.com

I purchased hearing aids that were suggested by a hear.com agent Lori. When I went for my appointment at the audiologist, we couldn't get the volume to go higher, so she had to adjust them and told me hearing aids we not really what I needed. With my hearing loss I needed something more than a beginner would wear. When I went back for my check up and within my 45 day return window, we decided that it would be better for me to order Starkey Molded behind the aids. Which hear.com quoted me a price of $5,500.00. When I went to pick them up all they did was just make molds for the hearing aids they originally sold, which work no better than they did before adding the molds. I been trying to work with them and for the last three weeks they have put me off saying they're still reviewing my case. Can't complain about the product but their customer service is the worst, you won't get any satisfaction trying to talk to them. If I were you I would go to an audiologist in your area, if you have an issue at least you'll have a physical person to complain to. Do Not Use Them.

On 5/23/22 I purchased two hearing aids from Hear.com to be fitted and adjusted by a local provider. During the initial sales call with the Hear.com agent, I requested hearing aids that could connect directly to my cell phone for receiving phone calls. The agent asked if I have an iPhone and I said "No, I have an android phone", the agent said that wasn't a problem. The hearing aids that I received have the capability to directly connect to an iPhone but are not capable of connecting directly to an android phone without the use of an external device. Not what I requested at all. When I requested an exchange for the correct type of hearing aids, I was beyond their 45 day trial period and my request was rejected. Beware this company, they didn't send the correct hearing aids and then refused to make it right.

I'm in my 70th year and feel I'm really starting to 'miss' conversations. I merely followed up on receiving an email that resonated with me. At my age I am not a fan of electronic media by any measure, biut my interaction with hear.com was utterly superb and helped me enormously.

It felt awkward at first, obtains such important information through the internet and not in person. But I soon respected the information which Margaret shared with me. There is a very large difference in cost between hear.com and a big box store so I am still researching information from people I know who have purchased their hearing aids that way. I will be making a decision soon.

I felt I needed help to hear but really couldn't afford them. I saw the ad on Facebook, thought about it for a few days & decided to see what it was about. When I said yes, they immediately took care of sending items I needed to be tested & I was ready to hear. Everyone was very friendly & helpful. Wow, can I hear now! No problems, just me, learning how to put them in my ears correctly & without frustration. I love the app that is part of the program! No traveling for exam or if there would be a problem. Love them & especially hearing what my friends are talking about! Never used to be able to hear, just smiled & nodded my head. If I should have a question, I have copied everything that was sent to me by email.

Hi, I am 76 and about 5 years ago I accepted a free hearing test from a neighborhood professional. The result was that I did not need as aid. Lately I have been having trouble to hear and understand correctly in situations with many people and noise environment. A friend of mine recommended me Hear.com and I contacted them. One of their representatives called me, he was very efficient, clear and professional. He explained to the whole process which I thought was very reasonable. They would make an appointment with a Local Hearing Place ( I am in Miami) where a test would be performed. Unfortunately I do not remember the name of the place ( obviously an agent for Hear.co, . They were also very nice and efficient and I did not have to wait at all. The results were, again, that I did not needed an aid. They already had there a hearing device for me to try for free and for certain amount of days which I did not take in view of the results. In an few years I will contact them again. Highly recommendable

I was having a very hard time hearing conversation in crowds. My wife would tell me that I have selective hearing. I decided that it was time to do something . So I contacted hearing.com got tested fitted. It’s been great since. My wife still says that I have selective hearing but now she’s smiling. I haven’t heard this well in years.

From the first contact, I was impressed with the team work. The plan on how, when, and why, was seamless in getting new devices and setting them up. Plus the continued contacts for fine tuning. And for the price of better hearing, Hear.Com is very reasonable. Dave T, Texas.