HealthyPets.com*These reviews/account is not monitored*HealthyPets.com pet supplies the the internet's best kept secret for getting your pet's over-the-counter medications and supplements at the best prices. We have huge sales and superior customer service. Any issues, give us a call, email or chat live. 800-889-9475
HealthyPets.com (healthypets.com) has 305 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing305 approved reviews, newest moderated first
Victoria
Well, I see other reviews with the same experience as mine. The company’s 1-800 isn’t even connecting at this point. Went to my online banking app to see if there was a charge. No charge was found from HealthyPets.com any longer. So I’m assuming that my order was cancelled. Not sure since I never received a cancel order email. Good luck everyone!
Maryna V.
Ordered items on the website. They charged me and I received an email confirmation. On day 8th no items shipped. I waited in line 10 min before someone answered. I was told that they don't have items I ordered (and I believe never had). No apologies. Now I'm hoping to get my money back. Do not recommend them!
Response from HealthyPets.comMar 16, 2020
Maryna Volotovska, We are very sorry for your poor experience with us. We are operating with limited staff and our order volume has been greater than Black Friday and cyber Monday put together for 2 weeks straight! We are shipping as many orders as possible as quickly as possible working longer hours than usual. Stay safe, we wish we could give for all of our customers to have a wonderful positive experience. ❤
No N.
I ordered something on 3/6 but Ive never received any confirmation emails so I contacted them through email but no answer at this moment. Called them but no ans. Scam!!
Response from HealthyPets.comMar 17, 2020
We are very sorry for your poor experience with us. We are operating with limited staff and our order volume has been greater than Black Friday and cyber Monday put together for 2 weeks straight! We are shipping as many orders as possible as quickly as possible working longer hours than usual. Stay safe, we wish we could give for all of our customers to have a wonderful positive experience. ❤
GERRI L.
I ordered from them 4 days, my order went through and they would email me when it shipped. Never got any email on order status. I sent 3 emails to them never recieved a reply. Called them got put on hold for over 20 minutes each time I called. Finally reached them through live chat, then was told my order was on back order, it could take 2 to 3 weeks. Why wasnt that explained before the order took place. Very unproffesional company. Never will trust them again. Never had that kind of experience wiyh other online orders.
Response from HealthyPets.comMar 17, 2020
Gerri Labossiere, We are very sorry for your poor experience with us. We are operating with limited staff and our order volume has been greater than Black Friday and cyber Monday put together for 2 weeks straight! We working longer hours than usual. Stay safe, we wish we could give for all of our customers to have a wonderful positive experience. ❤
Johnny B.
Wish I had read these reviews before I ordered. Pay for 2 day shipping and today is day six. I tried customer care but didn't get an answer, No emails, nothing. My dog needed antibiotics for her infection and I can't afford a vet. Going on day seven and she looks terrible. This is going to cost my dog her life. My order just says Processing. Processing tales half a dam day. I aware this site should be shut down.
Response from HealthyPets.comMar 17, 2020
Johnny Bravo, We are very sorry for your poor experience with us. We are operating with limited staff and our order volume has been greater than Black Friday and cyber Monday put together for 2 weeks straight! We are shipping as many orders as possible as quickly as possible working longer hours than usual. Stay safe, we wish we could give for all of our customers to have a wonderful positive experience. ❤
Linda G.
This is the worst company I have ever dealt with!!!! Stay far far away!!!!
Response from HealthyPets.comMar 17, 2020
LInda Gentry, We are very sorry for your poor experience with us. We are operating with limited staff and our order volume has been greater than Black Friday and cyber Monday put together for 2 weeks straight! We are shipping as many orders as possible as quickly as possible working longer hours than usual. Stay safe, we wish we could give for all of our customers to have a wonderful positive experience. ❤
Julia F.
Everyone was very friendly and helpful. Dr. was excellent in explaining all the requirements for my new baby.
Response from HealthyPets.comMar 17, 2020
Hi Julia, we are so glad to hear that you had a great experience with. I am so happy to also hear that the Dr was able to explain everything to you.
bob F.
Order bulbs for my iguanas a week went by sight said order shipped but fedex tracking number said label printed but has not been sent to FedEx i called they apologized contacted warehouse said it was going to reship immediately i would get a new tracking number in morning at the end of the day no new tracking i called again went thru the whole thing again they said all the same things i ended up cancelling a good price isnt worth it if you dont get what you order i would advise anyone thinking of using them to go somewhere else
Response from HealthyPets.comMar 17, 2020
Bob Ferloin, We are very sorry for your poor experience with us. We are operating with limited staff and our order volume has been greater than Black Friday and cyber Monday put together for 2 weeks straight! We are shipping as many orders as possible as quickly as possible working longer hours than usual. Stay safe, we wish we could give for all of our customers to have a wonderful positive experience. ❤
