HealthyLineReviews of healthyline.com

Natasha was a joy to order through this morning, as I had a lot of questions, and she very patiently answered every one of them. I will definitely be working with her for any future orders. It was a joy to work with someone so positive and helpful! Wish all customer relations were as easy as working with Natasha! Thank you!

I ordered the TAJ-mat and magnetic bracelets. The customer service was perfect (Daniela is a gem !). As I live in Belgium, shipping took a little longer as there was a transit at customs, but even then, the follow up by Daniela was excellent. The mat is of excellent fabric and feels really sturdy. Initially I was looking for a PEMF mat, but all the extra's of this TAJ mat make the PEMF experience so much more intense. I just love it! It’s an investment in your health and wellbeing that is worth every cent. Over all I would strongly recommend Healthyline as a brand and the service it offers !

As a repeat customer and someone who has purchased many of Healthline's products, I have only experienced positive health benefits and amazing customer service. Mercedes in particular not only patiently answered all of my questions and concerns, she educated me on my best options and helped me choose a new mat that best fit my current needs. What a gem she is! The quality and craftmanship of the products are impressive and the warranty and trade in policies are top notch!! I am so impressed with this company that I am applying to be an affiliate.

In this review I did not negatively address the product. My issue is with the Customere Service I failed to receive and after 3 years the product failed. I have tried everything Healthyline suggested. I have yet to hear from them directly as to a remedy for replacement or another option. That is the issue. Not the efficacy of the product. I have loved my Healthyline mat. In the past they have been responsive with questions. I am only 2 years into my warranty and the mat is disfunctioning. It took me forever to get a response back to my emails. If I didn't followup everytime with Esther nothing would happen. So the solution they want me to accept is that they will send a new controller. The controller is not the issue. The mat is only send a current in 2 places. I know this because I use their plastic bottle with the small ball to measure the output. Here's what really bothers me: poor customer service is more on the person delivering such than the company. However, my mat is less than 3 years old and is not functioning. That's a faulty product. Instead of standing behind the product the company is offering me a bandage instead of replacing the faulty product. I am so disappointed in how they chose to handle this problem. I have been a big champion of this company and have referred a number of people to them. Since I am out the $1800 dollars I spent on this mat I really have to rethink if I want to take another chance on Healthyline. If they fail me again, shame on me for putting my trust in them again.

I have had the TAO mat-4018 for several years, and it’s the best product I have ever used, hands down! When I get up in the morning, the PEMF and the heat help get me going as I suffer from many types of arthritis. Once I sit on it for approximately 30 minutes, I am ready to run out the door. I definitely miss it when I am on vacation or away at a friend’s house. I am always so happy to get back home to use it.

I purchased the TAJ-Mat for pre-surgery preparation and post-op recovery for my total hip replacement. I was sold on the 90 day money back guarantee and lifetime upgrade options. The TAJ-mat provides heat, PEMF, Hot stone and photon light therapy options. I was able to use the mat to loosen my joints post workout and improve my overall restricted hip mobility pre-surgery. It all paid off post surgery as I was able to get in and out of bed independently as well as toileting independently. I am able to walk without a cane 10 days post surgery and my pain levels have been minimal with post surgery usage.

Really loving my Rainbow Chakra Mat. Feel so much better and just twenty minutes per day.

The customer service is excellent and they get my questions answered quickly. I use the TAJ mat on my massage table for my clients. It relaxes them quicker and I am able to adjust the PEMF setting based on their needs. If they come in anxious I turn it down to 7 and they relax, if they have sinus issues or headache I turn it up to 30 and within 15 minutes it's gone. Thank you so much for adding value to my service.