HealthyLineReviews of healthyline.com

Hope to be thrilled with my Platinum Healthyline that arrived earlier this week... the beginner controller has an internal blemish in the screen. Called to ask if using it could potentially damage the mat... 2 phone calls and 2 emails later, no reply! Need to learn how long the trail period is in case I need to give up on them- disappointed!

I absolutely love my healthy line mat! There is nothing like coming inside on a freezing day and laying on the mat to warm up… Knowing that it is EMF free is an added bonus, customer service is amazing also… Highly recommend!!

I bought a large jade stone mat more than 4 years ago in October of 2018 and could not be happier with my purchase! I bike in winter weather, and I also like to ski. Anytime I come home freezing, I take out the mat and have the luxury of lying on hot stones for as long as I like. It fights of any cold I might have and relaxes the muscles really well. I also use it on the days when I want to wind down, relax and fall asleep better. The temperature settings work really well. I put a blanket on top, set it to 39C and can sleep through the night. I can also put it on a much higher setting for an hour if I want to sweat it out. I used to spend $45 going to a local spa center every time to lie on hot clay floor. After half a year, I broke even, and have been spending the money I would have given to spa on other things. This is not to mention the convenience of having the mat at home. I would like to personally thank Jade, the customer service manager who worked with me. The first mat that came in was damaged by FedEx during shipping, and she was very quick and nice about replacing it with another one. Great service! Overall, I am glad 4 years ago I made such a great investment into my health. I've been meaning to write a review ever since. It has been working out really well both for financial and well-being reasons, and I give HealthyLine and their products my highest recommendation.

After only two months of purchasing a very expensive heating mat, my thermostat went out. They replaced it - this time. 4 years later, after the mat being in storage for almost a year, due to a cross country move - the thermostat went out again. This time I was told I would have to buy a new thermostat, as the warranty for the year I bought it, was only 2 years. Now, it's 5 years. I suppose they had to extend the warranty period, as the thermostats aren't too reliable. Paying over $800 for a heating pad, I really expected it to last longer.

High quality, long-lasting products. I've been a customer for many years now and they're an amazing company to work with... they stand behind their products and I love everything I've purchased from them from infrared mats to their beautiful comforters. Maybe someday they will make mattress toppers??

Few weeks ago we had a problem with our Mat which we loved (my husband had a work accident to his back few years ago and this has helped a lot).. We spoke to Mercedes F. her customer service is out of this world (I have worked in customer service for over 15 years) she was always there to answer/reply to any questions I had until we got it figured out. I have to say we will be receiving our new Mat soon and couldn’t be happier with it. We will definitely be recommending this wonderful Mat to everyone else. Thank you Mercedes for a wonderful customer experience 🙏..

Recently had an issue with one of our Infra Mat Pro mats. Natasha was so helpful in resolving the problem. Thank you, Natasha! Highly recommend this product!

I Had a question before i placed my order. Natalie responded back to my Email in a timely manner. After, i placed my order. Great customer service. Looking forward to getting my mat.