Kirstie
error messages in every show i watch, the website is just terrible overall. Cancelling!!
error messages in every show i watch, the website is just terrible overall. Cancelling!!
Reality on demand! Watch 3000+ episodes of reality TV + keep up with many of your favourite shows the same day as the U.S. Help @hayuhelps Instagram: hayuuk
hayu (hayu.com) has 712 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing712 approved reviews, newest moderated first
Kirstie
error messages in every show i watch, the website is just terrible overall. Cancelling!!
Chrisrine R.
Melder om fejl hele tiden. Virkelig irriterende. Det er både på mobilen, ipad'en og computeren at den melder fejl.
Sara
STAY AWAY. First time I'm ever writing a review on anything. Within the first hour of signing up for the free trial I was unable to stream shows without getting an error message. I did a google search and that's when I came across all the terrible reviews. I decided to cancel my subscription literally within the same hour but when I clicked the link to cancel it brings me to a white screen that led to nowhere. I know its not my internet as everything else is working perfectly. I tried to sign in again and the website won't let me sign in as it is continues to say that is loading. Never have I been so unimpressed with a service. Of course the company does not have a phone number listed clearly for people to call. Does anyone have a contact number for them?
Anonny M.
I signed up for HayU in a bid not to use dodgy websites to watch my favourite reality TV shows as an honest consumer...do not bother. 1) CONSTANTLY loses playback. I have super fast internet, I am the only person streaming, yet i receive error messages. Am I allowed a refund for a service i've paid for yet doesn't work? Of course not as their "terms and conditions state" It is not a valid reason for one. And then tried to give me a crappy one month's free. I don't think so... I apparently had to reactivate my account which I didn't trust as they would most probably charge me 4.99 for it, the thieving plebs. 2) WHO BUILT THE APP? The app is utter crap. It's soooo slow, constantly crashes and fails and on my phone won't play anything. It's as if it times out if you're using it too much and getting your money's worth. I wish I could upload screenshots. 3) Support team are useless no matter what platform you contact them on. I tried Twitter and email yet they will not give me an original response. They are not support at all and are completely useless. I will be screaming from the rooftops not to choose them. DO NOT USE THEM EVER - LOGGING IN NOW AND DELETING MY BANK ACCOUNT DETAILS AS I HAVE JUST READ THEY ARE THIEVES TOO.
Danna B.
It constantly needs refreshed, you can’t just automatically go to the next episode like Netflix can and it’s so slow. I’m shocked at how this whole website is set up, it’s very poor and I hate that we are even paying for something like this. Unless this is all fixed, this site should be free🙄 I’ve never been so disappointed in a streaming site before
Charlotte N.
Do not trust these people. Do not fill in any bank or PayPal details. They illegally make duplicate accounts and then charge you even after you’ve cancelled. They tell lies and say someone hacked your account so it’s not their fault. Lies. I signed up through iTunes, filled in all details that were asked. So I then cancelled through iTunes as their email told me to over a week before the renewal date. They charged me through PayPal as they couldn’t get the money any other way. Hayu are liars and theives that take your money and will not give it back even when they’re in the wrong. DO NOT SIGN WITH THEM!!!
Nathan
Avoid avoid avoid! Charged me even though I had already cancelled. As I logged in through Facebook, even though that email address wasn’t the account registered one! Really guys run as far from this company as you can, looks like it’s going down the toilet sometime soon anyway!
simone E.
Det værste l**t! Virker ikke! Kundeservice ignorere når man kontakter dem !