Reality on demand! Watch 3000+ episodes of reality TV + keep up with many of your favourite shows the same day as the U.S. Help @hayuhelps Instagram: hayuuk
hayu (hayu.com) has 712 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Angela
The App crashes constantly, doesn't load, cycles through its very frustrating. It has good content when it works but is consistently unreliable. They are putting their prices up again, if you can find a better app to stream the programmes you like I would look into other apps.
Emma
I am truly shocked about the negative reviews, i watch Hayu every morning before work, it never glitches, it saves my watching progress. Thank you Hayu, these are all my favourite programmes in one place.
Susan
Very poor customer service. I have not used the service for over 10 months, I asked for my service to be unsubscribed and only last month I noticed this company have been taking money from my account. I requested a refund and with all their might they said no refund. I am trying to help people from signing up to this service as I don't want them to suffer the same drama I did.
Michelle
Worst app with amazing content! App is not easy to navigate. Quite clearly see that it’s just for content and driving revenue. Feels like universal just keep it as a tick along. If the content was available elsewhere like Netflix / Apple / Amazon or others I would jump in a flash. Saves the frustration of the app. Have no had this app over 5 years and still not used to it and hasn’t moved with the times. Still stuck on whatever technology 5years a go
helen G.
Constant lagging & dropping out. Uninstall, then reinstall etc. Such an annoying app & support to deal with 👎🏼
Carol
I have exactly the same complaint as everyone else here. This has been going on for more than six months now. From glitches, signing in problems, freezing programmes, error codes and EXTREMELY BAD CUSTOMER SERVICE, you name it, it's all there. Everything is wrong with this app. It is so bad I have unsubscribed before the price goes up to almost £53. They tried to trick me into staying by dropping subscription to £22.50. I told them where they could stick their app. I've had enough! If I could give minus stars I absolutely would. Searching for other ways to watch my favourite programmes now.
EvieM
Shocking customer service and suspect activity on offers. I’m a previous subscriber so in the t&c’s I was allowed the 6 months for £12 deal, yet when I tried to renew, clicked but nothing happened. Emailed customer service to be given a stock answer, try another browser etc. Weirdly enough around an hour before the deal ended, my page was suddenly working but with a new price of £28.99!! Told them to forget it. Not sure why they’re not being looked into!
Helle
Prøvede at signe up, både på app'en og hjemmesiden, men det var helt umuligt-virkelig ringe
