hayuReviews of hayu.com

I am just so sick and tired of this app crashing all the time on my LG TV I have done all the necessary steps to clear the cache and deleting and reinstalling the app. it just keeps crashing! not renewing my subscription.

App ALWAYS crashing! Never loads! So annoying

TERRIBLE customer service or lack thereof! Non existent!

I've been having the same issue for years with HAYU like everyone else. In the end what I would do is request a refund every time they missed a paid episode out, which they did frequently. In the end they just stopped answering my emails as they did with everyone else. My last straw was when they got rid of the chrome cast feature. Every time I watched i would get an error message telling me someone else was using my account. Yes, it was me for god sake trying to watch on a big screen instead of my phone. I got rid! Went to Prime and Now. Same issue! Missing out numerous episodes in the middle of seasons. I dont think Now are even showing Potomac s15 e13 at all. I've now gone over to YouTube but same thing they don't show the latest episode in the line up on that season you have to search it and try to remember what episode you want to watch. Get rid of the Hayu app all, go and watch it on YouTube. Hayu ignored me for years. They're a terrible, terrible company. If it wasn't for the housewives and tv being so crap now I wouldn't even give them my money at all.

This has to be the worst app ever, in terms of crashing. It just buffers indefinitely when starting a programme and also takes you to season 1 of everything and then doesn't list the other seasons? Considering its not a free app customers expect better. I don't know about increasing the subscription charges, when the app isn't fit for person. After 2 years and raising it with them, they've never attempted to resolve it. You have to delete the entire app and re download it constantly, we'll today was the very last time, subscription cancelled and wont be even attempting to download it again.

Wrote a review in 2025, saying it was good. My experience since has been dreadful 😞 downloading is very slow, and drops out, buffering. Doesn't even stream on bedroom TV. Yet all other streaming channels do. Bravo has cancelled Below deck sailing yacht. Winter house, Below deck adventures so I haven't renewed subscription as price has increased for less shows. Terrible streaming experience. Wouldn't recommend

Havde betalt for et år. I det år kæmpede jeg med at app'en crashede ofte (på tv'et). Den husker ikke hvilken episode man er nået til og starter bare på en tilfældig episode man allerede har set. Da jeg havde ca. 14 dage tilbage af mit abonnement kunne jeg ikke logge på mere. Jeg skrev til kundeservice og de svarede tilbage med at de skulle brug en hulens masse oplysninger/dokumentation på jeg havde betalt, dette fremsendte jeg og har derefter intet hørt. Så selvom der står at abonnementet udløber en vis dato, skal man ikke være sikker på dette. Da jeg ser mange serier på denne app, overvejede jeg at betale et år mere, men eftersom de ikke har svaret og hele denne oplevelse vil jeg ikke benytte en øre mere af mine penge på Hayu.

Unscrupulous company Do Not Subscribe! We subscribed for a few month while we watched a series and then tried to cancel. Which is impossible, 9 months later I am still trying. I stopped my Barclaycard payment out of desperation but they still say I have a subscription and continue to accrue the charge. I am unable to pay the accruing balance following their instructions online because my Sky account is up to date, so it says I have nothing to pay and it won't let me cancel it until the outstanding balance is paid. It's such a scam! They do not reply to emails, they just ignore you.