hayuReviews of hayu.com

Terrible app! It crashes, you cant rewind, it cant handle superfast broadband which is the norm and they have to cheek to charge. Abd i notice not a single reply to the complaints!

The worst streaming service I’ve ever used, would crash constantly I could never get through a full programme so I cancelled, but that’s not all. I start to see random payment being taken out of my bank every month after cancelling, turns out they’re still charging me, the payment wasn’t under “hayu” so I had no idea where the payment was coming from and I have been robbed for months on end. messaged my bank to help me find out where it’s coming from and they couldn’t figure it out so they told me to block the payments, got an email today saying my subscription was cancelled from hayu due to the fact I failed to update my card info!!! Not happy at all I want my money back

Hayu is the worst app as it keeps crashing and constant login requests and difficulties. I got so frustrated that I have canceled the subscription after less than 3 weeks. It’s a shame as the content is good. Can’t believe how poor the app is - and from reading all the other negative feedback it appears Hayu has no interest in speedily addressing the bugs and technical problems.

The worst app and website experience of all the streaming services available in Australia. The only reason I use it is for the shows, but as soon as they're available somewhere else I'm leaving. The app constantly crashes, forgets where you're up to, won't load content. The website has bugs as well including login issues and playback issues. Working in software myself it's embarrassing how terrible the UX is on this app, and makes me wonder if their development team is even focusing on making improvements. The only thing keeping Hayu alive is the content, the experience is a massive turn off.

I am only using this app because Below Deck Mediterranean disappeared from the Peacock app on Sky Q. Then Channel 4 says it is bringing the program to their channel not series 5 or 6 though. It annoys me that on Sky Q a series can suddenly stop mid series and no more episodes. Anyway I saw that you can get Below deck on Hayu. So I thought yeap we can watch series 5-6 and then flip back to Channel 4. Hayu is the worst app on the planet if not the universe. 1 doesn’t play the correct next episode sometimes it is either the previous episode or 2 episodes down. 2 on the chromecast the app freezes when you want to disconnect from the app and you are left gaining into the next app. 3 Ad free. No it isn’t. Before each episode you get a 2 minute video of what you are or aren’t missing with millionaires who I don’t give a **** about. I am only watching because you can’t get 5-6 of below deck on terrestrial TV.

I subscribed to watch below deck and now I can only watch season 10 with an additional stack tv subscription. Not happy.

Absolutely ridiculous streaming service. When you complain something is not working they suggest you watch it elsewhere on another streaming service they run on , Couldn’t run in a circle …Cancelled. Don’t waste your money or time worst customer service ever and cheeky staff.

Appen virker simpelthen ikke. Uanset hvordan du prøver at abonnere igen, får du en fejlmeddelelse. Det er lige meget om det er via appen eller hjemmesiden. Men på en eller anden måde formår appen at genaktivere betalingen i iTunes, men aktiverer ikke abonnementet i appen. Så du kommer til at betale for ingenting. HayU lader til at være ligeglade, da du altid får det samme svar: "kontakt venligst kundesupport". Når de endelig svarer, får du den samme standard-e-mail, som beviser, at de ikke læser deres e-mails. Værste app og kundeservice nogensinde!