Francesca R.
impossible to see a show without…
impossible to see a show without problems in the streaming, I will cancel my subscription
Reality on demand! Watch 3000+ episodes of reality TV + keep up with many of your favourite shows the same day as the U.S. Help @hayuhelps Instagram: hayuuk
hayu (hayu.com) has 712 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Francesca R.
impossible to see a show without problems in the streaming, I will cancel my subscription
SG
Hayu has tons of great TV shows, but it's not a platform you can rely on. When I go to watch a show, I never know if I will actually be able to watch it/play it properly or not. It's such a shame. The download option rarely works for me and has never let me download more than two episodes at a time. Other than that, even when I'm playing the show using wifi half the time an error code will pop up and I can't play it. They really need to work on the streaming technology they are using.
Hannah G.
Hayu, at least in the UK, is lucky it has no real competitors that show complete seasons of Real Housewives & similar. It’s the buggiest streaming service around, and I regularly find myself googling “is Hayu down?” because it’s not working. I’m sat on a train right now, having downloaded two episodes, ready to watch with limited signal, and the downloads simply won’t load. Ironically I’ve resorted to watching YouTube with poor signal, which works, over pre-downloaded but totally inaccessible content. I’m a longtime subscriber, and as soon as another app comes along that offers the same shows, I’m out. It’s not all terrible - watching my fave US shows in one place is great, but as a paying customer of a service that has been around for years, I’m not impressed. 2/5 is a fair star rating.
Eloise C.
I don’t understand all these bad reviews?? I’ve never had an issue with them. Lots to watch and it’s a good price!! I had an issue with my account so I emailed them and within a few hours the issue had been resolved!! Excellent customer service!!
Kel M.
dont touch them. Bad experience and you cant just go into your bank and cancel. theyve been taking money from me for months and blogged from accessing until i go through hurdle of logins and passwords. if they work!!!!
Milli S.
They keep taking money from my accounts after cancelling it 3 times with the "support team" i recommended AVIODING signing up.
Camilla C.
Jeg må trække mine to stjerner tilbage, som jeg har anmeldt Hayu med før. Da jeg slog min vpn fra og ikke blot satte det på pause som jeg ellers har gjort, så virkede alt igen. Jeg er super glad for Hayu, da jeg elsker reality & crime - DIREKTE fra usa. Så jeg behøver ikke bruge min vpn her. Jeg har dog forvirrende læst at man godt kan bruge vpn, men lad det ligge. Jeg har haft Hayu nu på 6 måned, uden problemer- andet end med underteksterne. De er lidt bagefter/for hurtigere… det skifter lidt. Håber at de fire stjerner holder, og måske bliver til 5 med underteksterne.. ☺️
Michael G.
Det er umuligt at melde sig ud, vi har nu prøvet i 2 måneder, men de bliver ved med at trække penge !! De svare ikke retur. Man får blot et reference nummer hvergang man skriver og så sker der ikke mere !!