hayuReviews of hayu.com

I have been double billed monthly from August 2021 to date and requested refunds. The last two payments were refunded and all other requestes have been ignored. How many other people are double billed. There was no reason for the double charges, so this is tantamount to fraud. IS IT WIDESPREAD????? I have reported it to the Gardai and the faceless Hayu people do not wish to be contacted. I intend to follow up with Apple who are also involved. On 14 Nov 23 I got a reply claiming that we subscribed twice under two separate emails but only one phone was used so there was no point being charged twice. It seems to me that the second email address was only used because it didnt work using the first one. The double charging was never justified. They referred me back to Apple and the link goes into a loop ending up back in their own site????? I now have their address.

Insane they have the worst reviews literally everywhere with the same problems mentioned that I’ve had for YEARS. Very glitchy and always pausing as if it’s your internet but it’s not, and now they have 30 second adds before each episode is played even though it’s a paid streaming service. The only reason I’ve kept it is because I get my housewives fix and it’s cheap. (But incredibly frustrating!!!) Clearly this is the case for 99% of their subscribers and they don’t give a crap about getting a dev team in to fix the same bugs that have continued on for YEARS as they make enough from their cheap ongoing subscriptions. Do better HAYU! Better yet, we need another streaming service to swoop in with all the reality trashy goodness and take our money. (In Aus)

Constantly saying error or not working in general if the price goes up I'm awfff

Jeg er godt træt af at betale for noget som næsten aldrig virker. Nu problemer for 3. dag og det er ikke i orden

Billed me even though I cancelled on date. Said have to cancel day prior to the day they put in email. Scam. Unethical company. Won't subscribe again.

It’s the worst app that’s ever been made and judging by all these negative reviews they couldn’t care less 😂😂😂

The Hayu app needs major UX improvement. It's hard to navigate. There are also ads even though it's a paid-for service. You can sign up for a free trial, but be cautious, you will be charged for the entire year if you don't cancel in time. Their customer service is inconsistent. They are less than understanding and robotic. I don't recommend.

”Ops! Something went wrong” comes up every time I try to watch. So it stops working for hours… Should I really be paying a monthly fee for a subscription that doesn’t work?