hayuReviews of hayu.com

Wow ..been thrown out of the App 4 times this evening...absolutely horrendous...even happened whilst I'm writing this , the main screen freezes and the picture often starts out very blurry..How's a girl supposed to watch her rubbish TV shows ...Will not be subscribing again .

Really poor quality app. Constantly buffers, kicks you out the app, freezes, goes blurry, forgets where you stop on an episode so when you return to watch the episode you need to find where you last left the app. Error messages come up often. So annoying

I subscribed through youtube. I pay on the 27th every month through Google play linked to PayPal. The subscription states it renews on 27/01/2025 on both youtube and Google play. But you decided to take my money today which now put my PayPal balance in the negative. The renewal date hasn't changed. So does that mean you'll charge me next week again? That will be a double payment. Just sent an email and you better resolve this. This is unacceptable 😤

Cancelled once and continued being charged. Cancelled again and on closer look realised I've been double charged for over a year (should have noticed but with a 3.99 and 4.99 charge on different days it wasn't something that stood out). Contacted and was asked for proof which I have 5 days ago. Funny how they're quick to respond until they owe you a refund. Do not use.

Avoid at all costs. Signed up through sky and cancelled. They continued to take payment for 6 months. No phone numbers. They send you the same standard email again and again KNOWING it’s not resolving it. Had to cancel through my bank who told me that Hayu do this repeatedly and even try to set it up under other names after you manage to cancel. In the end I’ve had to cancel the payment and get a new card to stop them charging me. Disgusting service. Do. Not. Sign. Up.

0 stjerner herfra. Der var et tilbud på halv pris og det tog jeg imod! 28-12-24 købte jeg, heldigvis via PayPal, abonnement for et helt år til en pris 219,50kr ½ pris af hvad det ellers ville koste. Fik fornøjelse af dette under en måned. I dag 9/1-25 ville jeg se et nyt afsnit af et show jeg fulgte, men nej!! Nu skulle jeg vælge abonnement og betale fuld pris af det! Kontaktede dem via Facebook Messenger. De svarede, men det var som at køre i ring. Kontaktede PayPal og de har nu refunderet mine 219,50kr. Hold jer fra dem! De snyder og app fungere også dårligt!!! 0 stjerner herfra!!!!!!!!!

So have issue since before christmas, i subscribe thru sky (who have been brill) my bills paid everything works except hayu, have been emailing proof since dec 20th, now i am being ignored on email so messaged on x and they blaming sky when i have sent proof, just called sky and they have had lots of calls about it. On hayu i cant resubscribe or cancel as comes up error! Just shocking and no contact number

Keeps freezing, it is not watchable at all shocking 😑