Reality on demand! Watch 3000+ episodes of reality TV + keep up with many of your favourite shows the same day as the U.S. Help @hayuhelps Instagram: hayuuk
hayu (hayu.com) has 712 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Tina S.
So fed up of paying for this app and it continually comes up with an error message or kicks me out. It never saves my place so I have to constantly write down where I got to. It’s completely unacceptable for the price we pay!
Rachel
Hayu is an awful app/platform, regularly doesn’t work or has issues logging in, playing episodes/linking devices. Not worth the money & I can’t believe it’s still been offered. Subscribed to it numerous times over the years & each time the functionality of it gets worse.
maddie A.
terrible. I'm paying for a app that not releasing the episodes over Christmas not happy I want money back next time warn you're customers
Saaika M.
Same as previous reviews!! I think there is no one available at customer service!! I have subscribed for years but when it comes to actually viewing i cant access my account! Contact customer service on 2 seperate occasions they ask a question i reply and they disappear!!! Im fuming! Nobody has time to watch tv its only on holidays i wanted to log on and uv taken the money but not provided a service!!! Shameful!!
Emma M.
I paid for a subscription which I never received. I reached out to customer services that asked me some questions, which I answered, but they have since ignored my emails. I have asked to cancel my subscription.
Jill H.
I’ve been a customer for a long time and im sick of this “oh it’s a holiday let’s hold back on all the new episodes “ and make them wait till the new year. Then we’re getting money for nothing guys. Well this customer is sick of it and no more for me thanks. I’m signing out for the last time
Rachel L.
Worst Streaming App I have ever used. Freezes every episode, doesn’t register where you are in series/episode so constantly having to rewatch and forward episodes to work it out. Makes you sign back in every few days on tv. Customer Service absolutely no help. Considering this review is the same as many from months ago they clearly have no desire to sort this out. Terrible for a paying streaming service. The free channels apps all work 100 times better than this one!
K R.
Such a buggy platform, makes you log in nearly every time, freezes a lot, throws up errors '0033' and '0032' and the help centre just repeat the same thing - pls delete your cache and try again, even if you tell them you've already tried that. No other streaming channel has this issue.
