hayuReviews of hayu.com

Absolutely disgusting company. Please never ever give them your money!!!! Customer service is dreadful and have no respect for the customers. Cancelled my subscription 5 times month on month and to my surprise they take money off me each month (SOMETIMES TWICE) emailed to complain 5 times over 5 months and to this day the charges are still being made, each time I have received a short email back saying the charges are valid. Worst company I have ever come across. Should be shut down.

Canceled my Hayu subscription (well before its renewal) and shortly after, you can imagine my surprise when I received notifications of Hayu trying to book off money off my creditcard. I emailed Hayu directly, asking if there had been an error and whether they could look into it. They confirmed I had no active account anymore and requested some additional info to resolve the matter, which I sent. That was also the last I have ever heard from Hayu. As I kept receiving daily notifications of Hayu trying to take money from my creditcard, I sent out reminders requesting to resolve the issue. No more response to anything from Hayu - they are absolutely unreachable. I am quite surprised by the level of unprofessionalism from a company of this size and reach. If you feel comfortable charging people for your services, at least offer good services - customer service is an essential part of it.

Today they charged me 4.99£ but also on the 22nd of April 4.99£ I've been trying to contact them no luck stay away from youtube heyu as they re stilling also the my show should be on the tv on the 6th of May and it is 9th the below deck under and nothing stay away from this stilling bustards

Worst streaming app out there, I can’t remember a time it’s actually worked.

Worst app. Every time I try to watch a video I get multiple, different errors. I’ve been in touch with customer service for a year. They kept saying “we’re working on it”. They weren’t. Now they’ve stopped replying completely. How is this the only way to watch bravo abroad?!?!?

HAYU SUPPORT contattato molte volte, per gli stessi problemi, ma nessuna soluzione. Pessimo.

There always seems to be an error where I cannot use Hayu. There is no way of contacting Hayu customer service, as I cannot even log in to do so. This seems to be a common complaint and must be sorted as we pay for our subscriptions.

Really terrible app, keeps crashing- for a subscription service they should invest in decent functionality and capacity at peak times. Impossible to watch at times for more than a minute before an “oops, something went wrong” notification pops up.