Michele T.
Great customer service by frankie
Great customer service by frankie. She went above and behond to solve my issue. Thankyou ♥️

HAVA provides innovative home appliances that perfectly combine outstanding performance with aesthetic trends to meet your demands for a more vibrant life. From compact city apartments to the freedom of life on the road, our portable solutions are trusted by modern households across the globe to redefine convenience. We focus on high-efficiency technology - like our countertop dishwashers -to help you save water and reclaim your time. At HAVA, we are committed to sustainable innovation and dedicated support, ensuring every home enjoys a smarter, more stylish future.
HAVA (havalab.com) has 160 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing160 approved reviews, newest moderated first
Michele T.
Great customer service by frankie. She went above and behond to solve my issue. Thankyou ♥️
Salma S.
I ordered their washing machine two weeks before my holiday trip to give enough time for the machine to arrive. The machine apparently was lost in delivery, and every time I asked and nudged about it they kept giving vague answers on having dispatched the machine and not knowing where it is. I asked for an immediate and fast tracked machine to be sent to me but they said they cannot guarantee that. They left me in such a stressful situation and they are an unreliable company. Order no: UK5713HA
Response from HAVAOct 14, 2026
Dear Salma Salem, Thank you for sharing your feedback. We received your order on the weekend of October 3, and shipped it on time on the next working day, October 5. Unfortunately, an issue occurred with the courier that was completely beyond our control. We sincerely apologize for the inconvenience caused by the delayed tracking updates and the lost parcel. This is absolutely not the experience we want any of our customers to have. Since you reported the logistics issue, we have been actively communicating with you by email throughout this process. As per your request, we provided you with two options to choose from: a replacement shipment or a full refund. However, because shipping takes time and is beyond our control, and is affected by multiple factors, we were unfortunately unable to guarantee delivery before the date you requested. For this reason, we have now arranged a full refund for you and have also replied to you by email. Please check your inbox for more details. We sincerely apologize again, and we truly appreciate your understanding and support. Best regards, HAVA Team
Victor Zegarra L.
Jane from Customer Support was extremely kind and helpful during the whole process, thank you for your support and time!
Lelita X.
This company are brilliant. They handled the return professionally and fast. I had to return as it did not fit in the space I had. But it looks even better in real life ! Thank you Frankie.
OUMOU W.
J ai acheté le lave linge Hava t02 a 249 €. Le minuteur ne fonctionne pas donc les programmes de lavage sont très très courts, moins de trente minutes et le linge reste sale et taché. Le lave-linge est beau et a l'air solide, mais le fonctionnement est mauvais, quelque soit le programme choisi. Même les quantités d'eau prédéfinies ne correspondent pas à la réalité. Je suis déçue de mon achat, j'aurais aimé avoir de l'aide car le service client n'a pas bougé malgré mes mails restés sans réponse et les vidéos envoyées à leur demande. Je ne recommande pas cet achat tant que le problème n'est pas résolu.
Response from HAVASep 23, 2026
Bonjour OUMOU WADIDIE, Merci pour vos commentaires honnêtes. Nous sommes vraiment désolés d'apprendre que votre expérience n'a pas répondu à vos attentes. Nous prenons très au sérieux vos commentaires concernant les performances de nettoyage et nous apprécierions d’avoir l’opportunité d’examiner cela plus en détail pour vous. Nous vous avons déjà contacté par e-mail concernant ces problèmes. Veuillez vérifier votre boîte de réception et nous répondre directement par e-mail ; nous vous aiderons à résoudre le problème dès que possible. Au plaisir de vous aider. L'équipe HAVA
Rosemary
I bought the Hava R01 tabletop dishwasher over 3 months ago, I wanted to wait to test it out a bit before giving a review. I am not exaggerating when I say this has been life changing for me! It's taken away the one thing that made me feel like I was not keeping on top of housework while working several jobs. I just put in my dishes after every meal rather than leaving them until I had none left. I just use the jug to fill it up and have a small kitchen where it fits right next to the sink to drain. Perfect. After my friends see it, they also want one! Not had any problems yet. I did get stung by a fake Aldi site first by attempting to buy one there so watch out if you've come to check reviews and looking for a good deal elsewhere, I then bought this directly from Hava instead and very glad I did (as you can tell)
SHARAN
I simply can not fault the company,nor its products. I ordered a tabletop dishwasher,as I have arthritis,in my hands,now,and had constant communications,throughout. I am very happy with my dishwasher,indeed. I am almost eighty and this is the first,for me. My daughter came to visit,fell in love with the simplicity of it and ordered one for herself. It arrived within three days. Customer services are first class!
rachelrf900
My mother ordered a HAVA dishwasher and I was so impressed with it's internal capacity, I ordered one too! Easily fits 4 full sized plates plus cutlery and other items and washes them perfectly. Incredibly easy to set up-no plumbing involved as it fills with just 5 litres of water into a tank in the top, jug included!! Just connect the waste hose, tighten the jubilee clip, and plug it in!! Outstanding customer service, support from time of order to delivery. Don't look at any others...Buy this one, it's great!!