Harper LosangelesReviews of harper-losangeles.com

Response from Harper LosangelesFeb 26, 2026

Hi Lacey, Thank you for your feedback and patience. Could you please provide us with the requested information. We want to resolve everything with you. We appreciate your cooperation and look forward to resolving this for you as soon as possible. Best regards, Harper Los Angeles Team

Response from Harper LosangelesFeb 25, 2026

Hi Toni, Thank you for taking the time to share your honest feedback. We’re truly sorry to hear how disappointed you are with the Sherpa jacket you received. Waiting a month for your order and then feeling let down by the quality is understandably frustrating, especially after being told you’d be thrilled with it. We never want any customer to feel this way. Your comments about the stitching and snaps are concerning, and this is absolutely not the experience we aim to provide. We take quality concerns very seriously and will share your feedback with our production team for review. Although you mentioned you prefer not to return the item, we would still love the opportunity to make this right for you. If you’re open to it, please reach out to our support team with your order number and a photo of the jacket. We can review this properly and offer a suitable resolution without making the process complicated for you. We genuinely appreciate you bringing this to our attention, and we’re very sorry again for the disappointment caused. Best regards, Harper Los Angeles

Response from Harper LosangelesFeb 24, 2026

Hi Deborah, Thank you for your feedback. We’re sorry to hear that the coat didn’t meet your expectations regarding warmth and fastening. Your comments are very valuable, and we’ll share them with our product team to help improve future designs. If you’d like, we’d be happy to assist you in finding a coat that better suits your needs. Please feel free to reach out to our customer support team anytime. Best regards, Harper Los Angeles

Response from Harper LosangelesFeb 19, 2026

Hi Lisa, Thank you for reaching out. We’ve sent you an email regarding your order to resolve everything, as we truly want to make this right and ensure you’re satisfied. Please check your inbox at your earliest convenience, and let us know how you’d like to proceed. We appreciate your patience and understanding. Best regards, Harper Los Angeles

Response from Harper LosangelesFeb 18, 2026

Hi Lisa, Thank you for reaching out. We’ve sent you an email regarding your order to resolve everything, as we truly want to make this right and ensure you’re satisfied. Please check your inbox at your earliest convenience, and let us know how you’d like to proceed. We appreciate your patience and understanding. Best regards, Harper Los Angeles

Response from Harper LosangelesFeb 17, 2026

Hi Krista, Thank you for your feedback and patience. Could you please provide us with the requested information. We want to resolve everything with you. We appreciate your cooperation and look forward to resolving this for you as soon as possible. Best regards, Harper Los Angeles Team

Response from Harper LosangelesFeb 16, 2026

Hi Beth, Thank you for your feedback and patience. Could you please provide us with the requested information. We want to resolve everything with you. We appreciate your cooperation and look forward to resolving this for you as soon as possible. Best regards, Harper Los Angeles Team

Response from Harper LosangelesFeb 16, 2026

Hi Gail, Thank you for reaching out. We’ve sent you an email regarding your order to resolve everything, as we truly want to make this right and ensure you’re satisfied. Please check your inbox at your earliest convenience, and let us know how you’d like to proceed. We appreciate your patience and understanding. Best regards, Harper Los Angeles