Hardware Online StoreReviews of hardwareonlinestore.com

I ordered 2 pots for my garden very nice and cheap 5 days ago, I was excited because the same items were to much expensive in other online stores, to find out today an email saying that they feel sorry because they realized they don't have it anymore. It is a joke???? So, I will not recommend buying from this store. At least I received to emails, one when I bought it, and the other one to say they don't have it anymore, because this 2 email I will give them the star. Now I have to track my account everyday to be sure I get my return.

Would not show shipping cost easily. Cost excessive.

Ordered 3 pairs of glasses for PPE, April 17th, received immediate email confirmation of order and payment from them. It is now May 2, and they will not return emails. No one answers the phone. Glasses have not shown up, they never sent a UPS tracking number, and I am setup to receive UPS and FedEx updates for anything coming to my business address, no such shipment shows in either. Confirmation email says "UPS ground 3-9 business days" Pretty sure a fraud claim to my bank and CC are in order now.

Ordered some kitchen products that were not available through normal stores (Target, Lowes, etc.). Shipping a bit on expensive side but total (product + shipping) was less than other sites by a few dollars. Once order was placed, never got an email confirmation so did not know if order was actually processed. Luckily, I took a screen print at the end of the ordering process so I had something. Like others, tried calling but never got an answer. So was never sure if product would show up. And had problems getting back into website. Product did arrive after about 8-10 days and was the correct product and in good shape. Need to improve the website and email confirmation process.

Horrible company! Sent the wrong tool. Wouldn't even acknowledge my email to return item! Buyer beware!

This place is a joke I ordered a lawn mower bag and ten days later I had to call them to find out why I haven't received my product just to find out it hasn't been shipped yet. I asked for a discount since they jerked me around and they gave me 5 dollars off like really? I will never order from here again!

Awesome Service , competitive prices

Ordered a product on 1/26/19. Have yet to receive any update. They took the money from my account RIGHT away though.... I've called multiple times, multiple days. Phone rings for a minute then it hangs up on me. No reply back to any of my emails. I ordered through them because their in Ft. Lauderdale, which is only about an hour away from. It's been over a week and nothing. I could have drove to them and picked it up multiple times by now.