Hardware Online StoreReviews of hardwareonlinestore.com

Ordered a KeySmart and got just the box. Luckily Navy Fed has my back on this. AVOID THIS WEBSITE

They are a scam. Took my money and never delivered what I had ordered.

Made an order with this scam of a company without looking into reviews about them. They were happy to charge me and not give me what I had ordered. So far Chase has my back on disputing the charge. Stay away from this scam.

Horrible! Waited over a week before calling to check on my order. I was told Several different stories as to why it hadn’t shipped and then miraculously I received a tracking number while I was on the phone, and was assured it would go out that very day. I waited another day and the item never was received at usps, so I called to get my money back, and the rep kept telling me it had shipped and her tracking information was different than what it showed me! Liars! Buyer save yourself the trouble and spend a few extra bucks elsewhere!

Need to change 6 to 9 business days to more like 14 to 21 days. This obviously seems like a mom and pop business, given that the phone is being shared by another business within the same business. I ordered some pieces, and of course charged right away. However, I never got any tracking number. I waited a week then called back. They said the "President of the company" would call me back, and no one did. Called back, same story. Waited another week (the 10th business day), and the lady told me they (who are in Florida) would be getting it sent from their warehouse in California! I asked if she had a tracking number, and she said no until they ship it. SHIP IT? It's been 10 business days and it's not sent. She said "didn't someone tell you it was back ordered?" I said no, because I talked to you last week, and when I ordered it online, it didn't state any of that. She said it should be shipped next week. Basically, it seems to me they probably get it from somewhere else and flip it for a profit. Hope the product is decent, but will look elsewhere next time since the execution of an order is very sketchy.

On the 30th of August I ordered a bottle of Fox Farms Tiger Bloom liquid fertilizer. Nineteen days later!!!! I received 6 rolling plant caddies, even the invoice in the box said plant fertilizer!!! All attempts to reach customer service to get my money back either by phone or email have failed. There is no messaging service associated with the phone number listed under "contact us" the phone just keeps ringing and no one answers it. Will never order anything from them again.

I ordered a clock last week and they immediately took the money out of credit card but I have not received a confirmation email or anything. I tried calling them, no answer. I will never use this company again but they just had a cute cheap clock. I work for a government office in constituent services and I know good service, and this is the worst. Actually no stars is more appropriate. I will be contacting credit card company in few days if I do not hear back from them.

Ordered lawnmower bag Aug 29th and paid for it same day didn’t ship until September 10th it’s sunday 15th still no bag what a bunch of bs guess not going thru Amazon was very stupid mistake won't do that again and will never ever use this website again they suck