Harbor Freight ToolsReviews of harborfreight.com

Never ever ordering again online from Harbor Freight Tools. Six movers dolly two weeks and still pending delivery?

They were super today nice and courteous, friendly and helpful

Went online and opened an account, Put items in my cart that was in stock at the store, Placed the order, and after a few days had no notification of shipment, Called and was told that the store must not have had the items and that it might be 20 days or more before they ship, Canceled the order and bought from Amazon. Bad way of doing business.

Harbor Freight billed me for several items that never shipped, and shipped several items I never ordered. All from one particular warehouse. After 11 days of begging harbor freight via email, phone calls and social media, I have yet to be given any response at all. * Two items came up missing from the Dillon, SC docs (I know this because the label was created, which is what happens moments before it is attached to the box an placed on the FedEx outgoing pallet...FedEx never received the box). * The same warehouse neglected to include all the items in a different shipment (different tracking number) * On a third shipment (yet a different tracking number, the same warehouse included several packages of zip ties I never ordered. Harbor Freight refuses to address the issue * I have contacted customer service several times by phone and many times by email over the past 11 days. * I reached out to their social media department via facebook * I called the Dillon, SC warehouse (since your customer service refused to do anything at all) This is a clear cover up, as Harbor Freight has refused to address any of these issues for after 11 days of me continuously trying to get a response via phone, email, facebook. * Air Impact Wrench: Mysteriously disappeared from the shipping dock, and they refuse to fulfill the order, even though they charged me for it. * Air Ratchet: Mysteriously disappeared from the shipping dock, and you refuse to fulfill the order even though they charged me for it. * Duct Tape: missing item supposed to be included with the Air Oil * Zip Ties: Mysteriously arrived from Dillon SC without me ordering at all I have had to open an investigation with FedEx, and have to wait for a billing cycle to open up Fraud / Theft investigations with my Credit Card Company I seriously think they are going out of business, and just don't care about the consequences that other companies avoid like the plague.

I was just in the Harbor Freight in Bullhead City, Az. There was halogen lights on sale right in front of the register with the price stating they were $11.99. I grabbed one because it was a good price. It rang up at 49.99. So the cashier walked over to them looked and said, "Somebody's going to be in trouble." Obviously somebody put them in the wrong spot. When that happens its always been my experience that the store has to sell it to you at the price advertised/in front of item. Not Harbor Freight!! The manager came over and pushed them over and said, "Oh these belong over here." Dirty dirty dirty liar. Bad business because they just lost mine.

When I went to return an item to a local store, they wouldn't let me. They said I would have to ship it back. After about 20 minutes waiting to talk to a human being, a girl/lady came on and assured me that she would email a return label. So far, nothing!

I recently purchased two items from Harbor Freight. The first was a $129 spindle sander. It broke after four months. They wouldn't return the item because it was one week beyond the 90 day return period. The second item was a mechanic's roller seat. This item was missing parts from the box. I didn't have a receipt because it was a gift, but they still would not honor a return. The item was brand new and missing parts!!!! Do not shop at Harbor Freight. They sell terrible products and don't back up their products. If I could give them 0 stars, I would.

i recently purchased a tool stand to put a grinder on. Unfortunately the stand is so flimsy it is unusable. All welds are crooked, and the lockscrew which holds the top onto the post does not work because the tube that it screws onto is too flimsy !