Harbor Freight ToolsReviews of harborfreight.com

Outstanding quality cabinets. Best I have ever owned. Cabinets are made in Cambodia. Material is high grade. Fasteners are good quality. Cabinets come pr-assembled. Casters are good quality. The only change they could make is to make all 4 casters swivel. The two stationary casters on one end make the cabinets hard to move. I installed 2 5" swivel casters on the end. Much easier to move. Drawers are quality ball bearing slides. Bought three of the 9 drawer 46"on Black Friday. These cabinets come with drawer liners.

This is a Junk store that gives 90 days on the product so they can ask you to pay for longer. You can buy simple tools but stay away from power tools. What you have here is a Dollar Tool store. The products are low quality Made in China that are mostly defective right out of the box.

I went to the store to buy a light they had on there sale flyer for $19.99 regular price was $29.99 when the cashier rang it up it came to $32.? I told the clerk its on sale and he said you have to be a member to get that sale price so I said keep it I am done with a store that run's ads and you have to be a memeber to get that sale price. I'm done with Harbor Freight and after reading most of the reviews it wont not be long before you start closing stores. No sweat off of my back I did without you for years and I can do without for years to come.

I will never buy anything from this place again if you purchase any electronic and it never worked out if the box they won’t accept it back I waisted $79 on a heat gun that never worked. This company should be shut down it’s just a big scam

The employees was not informed and were rude.

Ordered online because there isn't a store within driving distance, so my experience will only deal with their e-commerce side of things. Paid for 2 simple LED bulbs and took normal shipping. Said 5-7 days, that's fine I wasn't in a rush. Harbor Freight simply slapped a sticker on the existing box and mailed it, presumably to cut down on shipping costs. Tracking a shipment on their site is painfully ineffective. After 10 days I eventually pulled the shipping # from an email and checked w FedEx. All FedEx listed was that both items had a shipping exception. I thought, I'll wait a few days and see how their customer support team reacts. So I waited 4-5 days and it was still radio silence. Maybe we've all gotten spoiled with how Amazon does online business but seriously you could build in something to your system that alerts you when somethings wrong, and even *gasp* automate those messages to a customer. I contacted support and it took them 24 hours to reply to email. They offered a couple options but weren't apologetic or genuinely concerned. HF shipped 2 new LED bulbs and wouldn't ya know, 1 more of them broke in transit! Of the 4 separate boxes they sent, only 1 arrived safely due to a complete disregard for how you should mail fragile items. So guess what, I messaged them again this time asking for a refund. Took 24 hours to reply and got the same generic reply, completely devoid of any sympathy or concern. Yes they're refunding the item that never arrived. It took about 30 days to get 1 working LED bulb to our home. No they don't give a dang about you or care about general impressions. You don't have to be Amazon but my gosh take some lessons.

I think the company has great tools and everything but when I ordered something from these guys it's hard to track it and today I'm at home waiting for this to be delivered but it's saying it's still in South Carolina so I will not order from this company again because I like to track my order

Gas can broke apart and fell into John Deere riding mower’s gas tank (12 hours on unit). Had to have gas tank removed and debris cleaned out. HF lied about complaint and only offered to reimburse 1/2 the total repair bill. STAY AWAY!