Harbor Freight ToolsReviews of harborfreight.com

I hope this message finds you well. I wanted to take a moment to share my recent experience with one of your outstanding employees, Chad at the Geneseo store. From the moment I arrived, Chad greeted me with a warm smile and a genuine eagerness to assist. Their energy was infectious, and it immediately made me feel welcomed and valued as a customer. Throughout my visit, Chad went above and beyond to ensure I had everything I needed, offering thoughtful suggestions and demonstrating a deep knowledge of the products. What truly impressed me was how Chad handled a minor issue that arose during my visit. Instead of simply addressing the problem, they took the initiative to find a solution that exceeded my expectations. Their proactive attitude and commitment to customer satisfaction made a lasting impression. It's rare to encounter such exceptional service, and I believe Chad deserves recognition for his hard work and dedication. Employees like them are a true asset to your company and significantly enhance the customer experience. Thank you for fostering such a positive environment, and please extend my gratitude to Chad for his outstanding service. Best regards, Bob Deal

Bought a 6 gallon air compressor two years ago. The air pressure switch quit and the safety valve pops. I called for a new switch and they don't carry them for fortress compressors. Looked all over the internet and couldn't find a replacement. I will never buy from Harbor Freight again. Be Aware they don't back their products!

I guess they are wondering why they have a 1.6 out of 5 Rating...I am wondering why they dont have a -5...Total ineptitude. It never fails...you go in and want to add stuff to your list but NO you have to log in..your password wont work even though it is the one that was saved by your system...so you jump through the hoop and they are going to send you a reset PW email NOT

Hurricane Milton approaching. Went to purchase a generator. I was told they sold out of generators and that Corporate has told them that the 15-20 floor generators are not for sale. They have about 79 stores in Florida. That means they refuse to help over 1,000 customers in need. What a terrible company with horrible Corporate decisions for people in need. Stay away from this company, they are heartless!!!

About this electric chainsaw off of Harbor freight. And I they made me settle for the same one and you can't keep the can use them for the first time. And that's all you do is fight them and they refuse to give me my money back. I don't want to junk and chain saws I just talked to the corporate headquarters.They won't ban about giving me my money back.I want my d*** money back.I don't want another chainsaw from them or any other product. Is severe buying anything Don't. Buy anything off of harbor freight There are the biggest crooks in rip off that you can deal with At three thousand none of them worth it damn I want my money back I paid for a warranty last time to get another chance.But I don't want the anymore.There are chains.I want my money back for the chainsaw.Don't ever buy anything off a harbor freight cause they're ripped off

5000 INVERTER GENERATOR DUAL FUEL‼️ I would have got the extended warranty, but for the additional $300 it just wasn’t affordable And I shoul of known better Harbor Freight is disposable merchandise Pretty much everything is, but these days it’s crap almost always I’ve had my generator was still in the box up till about 3 months ago. I purchased it about 6 months ago The hose to the propane leakes dangerously bad I’ve used propane almost 100% But now with 50 + gallons of propane stocked up it seems to just start with some excessive cussing and a jump pack on the battery I THINK THEY ARE RECONDITIONED PREDATOR BRAND GENERATORS! I WONT BUY ANOTHER ONE, AND I WOULD HIGHLY RECOMMEND YOU DONT EITHER UNLESS THEY COME OUT WITH A REAL WARRANTY LIKE AT LEAST ONE YEAR, OTHERWISE KNOW THEY ARE SELLING JUST CRAP‼️ We all already have enough crap don’t we‼️

Once again a valuable lesson is not to purchase anything expensive with Harbor Freight, 90 days warranty is a complete joke when the minimum everywhere else is 1 yr. Last week bought a set of Roadshock off road lights, $170 each facia clips break and so you have to take the truck apart to return them as they don't have any replacement parts. Bought a welder after 6 months it went bad $700 just thrown away, Welding mask $170 packs up after 9 months once again throw away. And all you get when you complain is "oh you should have taken the extended warranty" great place for cheap tools but don't buy anything expensive. Lesson well learned

My husband bought a hammer and it was in a package that was impossible to remove. We both tried to get it out of the package, and it took a good half hour to do so. We both have arthritis and after this ordeal we were in a great deal of pain. I was ready to take it back to the store and tell them to open the stupid thing! Why is it necessary to do this? I can understand trying to prevent shoplifting, but it could still be stolen in this cursed package! Even though it might cost more, we will be buying anything we need either at Lowe's or Ace Hardware. We've never had this problem there. It is beyond ridiculous.