Brad H.
it seems like their bad review is…
it seems like their bad review is unwarranted. I find their tools a good value, that however lower quality they are, that's reflected in the price. I've had many of their items last me years.
Harbor Freight Tools
Harbor Freight Tools (harborfreight.com) has 543 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingTools & Equipment · Columbia, South Carolina
Excellent

Tools & Equipment · Brooklyn, New York
Excellent

Tools & Equipment · Claymont, Delaware
Excellent

Tools & Equipment · Spanish Fork, Utah
Excellent
543 approved reviews, newest moderated first
Brad H.
it seems like their bad review is unwarranted. I find their tools a good value, that however lower quality they are, that's reflected in the price. I've had many of their items last me years.
Gene
I bought some metal loading ramps at Harbor Freight. All of the edges on the ramps were razor sharp, probably because the ramps were stamped and no effort was made to dull the sharp edges. Not surprisingly, I cut my hands while attempting to use the ramps. So, I boxed them up and put them in my garage. Because the ramps were defective (sharp edges) and unusable, I tried to return them to Harbor Freight. The manager told me that it had been more than 90 days since I bought them and Harbor Freight would not give me an exchange, refund or store credit. Harbor Freight sells highly defective products. I will never buy anything from them again and encourage others to do the same.
St. A.
Harbor freight sold me a drill that didn't work and wouldn't replace it or help me out with it. They told me to get lost. It was a lady in Salem, Virginia. Screw harbor freight
Tom F.
Synchrony is the company that manages Harbor Freight's credit card service. I was charged a late fee and contacted them online to have it removed. They did (a good thing) and then advised that I was being charged $2 "interest" even though the fee had been cancelled. I told them I would not pay this and that they should cancel my acct and that I was destroying my card. Now a couple of months later I am being charged $33.95 in penalties even though I have texted, spoken to, and written a letter to them regarding the matter. They are tone deaf. I write this review to alert others as to the ruthless way this card company manages customer accounts.
Cindy
They are misleading. Representative did not explained the service properly. Website policy says 1 thing and they do something else.
TwinOaks
NEVER download the Harbor Freight App! If you do, you will be besieged in POPUPS and they cannot be stopped! Stupid, unprofessional and irritating! Ant company that designs an app that forces you to see popups without any way to stop them is inconsiderate of their customers!
Stephen S.
I purchased a high end compressor. 1St one went bad after 6 hours of operation. 2nd one has compression issues. Purchesed 2 framing nailers both mid fire every time. I have to reload the nails between every nail. Bought a router the Chuck loosens after 5 minuets of use and causes the bit to sink into the wood to deep. Bought 2 Hercules drills. When ever the wood clogs the flute the drill stops. And I have to replace the batteries constantly due to lack of torque. (I bought 3 batteries ) I will never shop at harbour freight again. And will pay the extra price for name brand tools
Jay "Short D.
There store hours state : 8am till 6:pm on Sundays. I got there at 5.50pm and I had to get 2 items. I locked up my bike and 3 people went in the same time I did. But the manager told me that's it, there closed. Why she stopped me when all 3 of us where going in? I think it's because " Sam" the manger doesn't like people who ride bicycles and have pack packs. I had 2 coupons to use because the sale ended. Just to let you know this store isn't bike friendly and the look down on people who carry back packs. Thank you "Sam".