Harbor Freight ToolsReviews of harborfreight.com

I have a 125 amp Chicago Electric flux welder (#63583) that needs a new top cover and handle. Very helpful staff at the store did not have in-stock and referred me to their Customer Service Department at 1-800-444-3353. The rep was very professional but explained to me that they do not have any parts available and apparently have no parts supplier. Her only suggestion was to go on EBay or Amazon. She suggested I take the Customer Survey which was 1 question; "Would you want to be helped by this rep if you called again?" This is my first experience with Harbor Freight Tools and, frankly, the last.

Their HFT brand 55 gallon trash bags are basically 35 gallon. Nowhere near 55. Back to Home Depot I go. A waste of money. When you review on their site, they ask for an order number or a date of purchase to verify. Well, I just opened the box of trash bags about two weeks after I bought them so no I don’t have the receipt. I don’t have the order number.

I bought a compressor about 4 months ago. I used it twice and it died.I do buy tools and assorted hand tools from them because it's cheaper not cheap.The local store knows me and when I went to them to see what resource I may have I was told you own it and we can't do anything about it. They now are not my primary tool shop and most probably buy anything there again Nice job idiots

If I could give a zero I would. A friend of mine is missing his leg and wanted to buy something. Was told on the phone they would help and he gets there and they denied to help him. They lost a ton of business from me, him and plenty others.

Went to the Carrollton store this morning to get a couple of tarps for my chicken pens. The sign said open from 8am to 8pm. They were closed the day before due to snow, however it was fine the next day and I got there early so I could get the tarps and save my chickens from wind and rain. He refused to let me in at 8am with cash and told me me best he could do was 9am. Very unprofessional! I explained the importance of the tarps and he uncaringly closed the door and said 9 was the best he could do. Three people were already in the store. As a local farmer I now know we in Carrollton can’t count on Harbor Freight to do the right thing. Not a good look for a store here!

The definition of BAIT & SWITCH; Try this for yourself...pick a sale item with a big discount like a mechanic's tool chest or anything remotely interesting with a sizeable reduction. It's going to be sold out. One person will tell you to sign up for presale, the other will tell you there is no presale because they can't take returns. A third person will tell you to come at 8am when they get their next delivery. That fourth guy will tell you the 3rd guy was wrong come after 12:30 when the truck is unloaded. You show up and the fourth guy says there was nothing on the truck...next time call....BUT WAIT! Order online they say. It was not an option you will tell them but whatever. You will try to order online but the shipping cost is more than the discount! An absolute scam and waste of time. Seriously, try for yourself. Major disappointment.

I have unsubscribed 50 times to this joke of a company and yet they continue to bombard me with emails!

We needed an inexpensive dolly to move a large plant. We asked Kate where we might locate that item. She immediately told us the location. We went back to her to check out & she was equally good at her job there. She helped us use a Harbor Freight gift card with a few dollars left and also used a coupon on a couple of flags that were on sale. We will look for her the next time we are there- she was awesome!!