Harbor Freight ToolsReviews of harborfreight.com

Baught a welder for a project car. Had a year in the box. Opened it to try and use it and the is crap. The shilding gas line in the machine is not working. Called the no support and got just that no support. I have bought about 12,000.00 in the past year there and will never step inside a harbor freight again. Since I have a boat anchor now, I will tear it apart and fix it myself. Have bought tools that had parts stolen from them and was told tough luck.

The sales people sure know how to manipulate unsuspecting women into things they don't need like telling them they need a fast track membership, and an extended warranty again they should not upsale to a mentally challenged person ..taking advantage of a person like that is a shame..Piss poor salesmanship... THIS HAPPENED IN PUEBLO CO.

This company has been sending me unsolicited mail, despite NEVER shopping here (I don't even live in the US!). I contacted their customer service email to notify them I'd been issued a receipt. The senior associate Maria assured me the email address was likely entered by error and assured me she had removed it from their system. Yet, I'm continuing to receive marketing emails! I'm reluctant to click on unsubscribe in case of phishing (hence why I emailed them instead). In conclusion, very disappointed that I'm receiving unsolicited emails and have reported the business

The manager Sydney at the Westport Rd location was extremely rude to me, and she consistently escalated tensions. She looks to be maybe 20. She talked over me like a high school teenager. Told me VERY RUDELY "I told you it has to be the same item, it can't just be a free-for-all!" (she, in fact, did not say this, like not even a little bit, not even anything similar) and "You're just mad because I told you no!". This after she failed repeatedly to be clear with me about a return I was trying to make, changing her parameters around what I could and couldn't do literally 5 times.

I bought Flux Core Welding Wire because I ran out of wire on a weekend and my local weld shop was closed .I bought a 2 pound roll just to finish the job. I expected mediocre quality honestly .I was blown away at how well the Warrior Flux Core Wire ran for me.I just returned and bought a ten pound roll .

Love this location and the personable cashier, ANGELA, that engages with customers like an old friend. She smiles, chats and processes the transaction all in one motion. I purchase multiple items and yet never had an issue returning anything on the 90 day policy. Their computers are updated for easy transactions and purchases are connected to the rewards program by your phone number for easy access and look-up. Recently, I signed up for the yearly subscription that entitles the consumer more discounts and greater sales promotion. Awesome. Also, when an item is returned, their computer system credits my credit card immediately not like other merchants where the credit shows up days later. Keep up the great work team!

Item purchased on 10/3/2025 and not used or opened. Took to the store (#13 Las Vegas) few days later with receipt, driver's licence and card used for purchase. When atempted to return cashier, manager and store manager ALL demanded a phone number. I refused and called HF customer service. Spoke to someone named Iein (he refused to provide any other ID information) and Meagan. Both claimed that phone number is required for return AND store can refuse return for ANY REASON whatsoever.

Bought battery run lawn mower May 10, 2025. On June 10 th battery needed to be replaced. On Oct 7 mower ran for 2 minutes and then couldn’t get the motor going. The store and i determined that the charger was working and battery fully charged. They had been stored in my home. The mower was stored in a shed. No extended warrantee purchased. The store offers no service at all. Mower cost 269.99. Then learned battery 129.99 and charger 49.99 had to be purchased additionally. Tax 27.