Harbor Freight ToolsReviews of harborfreight.com

I just needed a pack of blades for my utility knife and two different employees told me the wrong location and one guy working went to the wrong location with me and said they were not in stock. So I searched the store awhile and found them myself. Hire someone who wants to help and knows something please.

If you like buying mostly China made crap, then this is your place to support a Communist Party!

Got charged for membership renewal months early without extending my term. Support just said their logic works that way—never again.

Bought a shop fan several months ago for a shop under construction. When construction was complete we opened the still unopened box to set up the fan. Upon removing all the parts we found there was no fan blade included with the fan. It had been some time since purchase so the store said tuff luck out of warranty. Customer service wasn't much better refusing to supply a replacement part or fan. Just an offer for a gift card for a future purchase. You should not have to open a box of something you purchase to insure all the parts are there to make the item operable. We did not need the item for several months why open it with the chance it may gat damaged or lose parts. You should be able to have confidence in a product you purchase that it is fit for use. You should have confidence that the business you purchase products from will do the right thing when there is a problem A missing part that makes the product completely unusable is hardly a product warranty issue but is an implied warranty of merchantability issue. I guess Harbor Freight could care less if products that leave their stores are not fit for their intended use. Once they have your money they hide behind their product warranty and tell you too bad. It's sad for such an inexpensive item they cant do the right thing and just replace the item. I will never have faith in their products or services again. Caveat Emptor !

I bought a $799 generator that was supposed to be $34 a month for 2 years. My first invoice was for $150 after going back and forth with harbor freight and synchrony back 5 months now its still not settled. The bank says they misled me and harbor freight says the bank is at fault. I don’t recommend anyone making a large purchase from them.

Abysmal Just absolutely sick and tired of Harbour Freight Spam, its constant and eachbtime it arrives I think the owner of this business must be......

Bought a product there last week. Brought it back today to return without a paper receipt. Had credit card statement and could show them charge online. They refused to accept return. Salespeople that sold it to me suggested that I photoshopped my online credit card statement. Terrible return policy. Terrible customer service. Suggesting your clients are committing fraud. What a way to do business

A terrible experience. Lost money trying to renew my membership today, before it expire in June 15th, my subscription was renewed but for May 26th, 2026, not June 15th 2026! Their costumer support were unable to assist, since their system "logic" works in that way and I should only renew it at the last day of my previous membership. Doesn't make sense, I cannot pay in advance to extend my membership. It will be my last year using it.