Happyrooms.comReviews of happyrooms.com

i was having a little problem with invoice of my accommodation,but lady from helpdesk made everything for my pleasure

I'm in the hotel and I have problems with my reservation and do not answer the mail or the phone.

I've had a hotel booking with happy rooms through Wego site in Baku (Fairmount hotel )but unfortountualy my visa request was rejected thus I've informed Happy rooms team about this on the same day (9th) morning and they promised me to solve this issue with the VIP team and I called them yesterday to follow up as I didn't receive any reply until yesterday so they promised me to get back to me soon and I'm still waiting!! Regards, Weam

the cheapest price ever that's the best website I really love it ارخص سعر ممكن تلقاه ومضمون

This website is very easy to access and I value the wealth of information it has in terms making bookings. The choices are very precise and to the point. That is, the pricings are available, and there is a picture of each room for selection. Additionally, I must say that it was very easy to book and complaints are dealt with expeditiously.

this is the first time i make a booking throgh this site and it was really bad, usually i make my booking throgh Booking.com, after i made my booking i checked with the hotel and they said we dont have any reservation in your name, i made like 10 calls to the hotel and the site and they always say it will take 24 hours and the phone number which was supposed to be working 24/7 usually dosnt work

I made a reservation for Amsterdam. I was agree with the total amount and when I booked at my reservation I saw that I need to pay almost the 80% of the total amount agreed at the hotel. When I sent an email to the hotel asking about this, they told me that I´ll need to see this with Happyrooms. Since I contacted them I saw later that I have a double confirmation, they never explained me anything related to the extra amount and until now I´ll have to pay a double reservation for something wrong in their system. I sent a lot of emails and I didn´t receive an answer yet. Confirmation: 32267509 and 32267515 In summary: a) I don´t know yet why I need to pay at the hotel around 80% plus that the total amount that I booked. b) I have a double confirmation and still don´t have answer or solution.

I did a reservation through Happyrooms and they sent me a confirmation letter to print and take it to the hotel. Then they sent me an email regarding transaction looks suspicious and they need a proof from the bank. I did and sent it to them and they confirmed the reservation and apologized. I called the hotel to arrange but discovered that they know nothing about the reservation. I called the call center in London with several overseas calls finally they sent me email asking about nationality. I provided them mine and kept waiting but no reply. I called the hotel again and still know nothing about the reservation confirming that they don't have even available rooms in that predetermined dates. Called the call center again they transfered my number to somebody in Guinea. They called me and said that the issue will be solved in 24 hrs. Another 24 hrs and I sent email today asking for help, they said that the agent is closed today. They need another 24 hrs. Bearing in mind that My trip is due in 3 days and it's "official feast vacation" and will be destroyed. My family kept asking me will we have a trip? I said I don't know. Very very bad experience via online booking .. Booking number: SH3789626 *************************************** UPDATE: They sent me an email congrats me for getting the hotel confirmation over the reservation. I called the hotel and they assured that this never happened and they didn't confirm and still dont have my reservation. My travel date is due within 24 hrs and I don't have the confirmation. We lost our vacation depending on this site "in vain".. what a loss