Happyrooms.comReviews of happyrooms.com

i booked a pool villa at six senses zighy bay on 23rd of june for a stay on 7th of july, anyhow once i booked the room i got the booking confirmation number to my email from happyrooms and they detected the amount of 758.46 us from my credit card, 2 days after the booking i called the resort reservation office to make a request and i was shocked when they told me they dont have any booking under the confirmation number happyrooms provided me or my name . i emailed happyrooms and spoke to agents on live chat and still nothing happened since 3 days now, and today they asked me for my nationality to proceed with the confirmation with the hotel which is weird and never happened with me any other time i booked hotel from other website . update: im glad to say that the amount i paid for reservation was fully refunded to my credit card, how ever the booking was not confirmed by the hotel and happyrooms had to cancel it, i totally accept their apologize even thought my vacation plan gone with the wend :(...

I booked a two week stay and was confirmed. Yesterday they contacted me about my reservation being "suspicious", with some request to send them screenshots of my online banking. All very weird and so far haven't responded to my request to have the reservation confirmed. UPDATE: The hotel has confirmed my booking, so things are in order. However, it's a bit unnerving to get a hotel reservation confirmed and then a couple of days later be told it might be cancelled, unless screenshots are provided. The process is unsettling and very unusual.

How is it possible that Full Moon design hostel booked me in 6 beds room but from your reservation it seems that should be STANDARD SINGLE ROOM. Its middle of the night and now i have to make extra payment for upcoming night! It's not fair and I am waiting for explanations from you and refund of extra payment!!!! Full Moon Design Hostel said that is not their problem! I wrote to you an apply via e-mail for this situation Reservation20160206102140 Confirmation code 16-10184 I RECEIVED COMPENSATION FOR UNPLANNED EXTRA PAYMENT - THANK YOU :)!

They canceled my booking 3 month after i ordered and said there was a thecnical mistake, after talking to them they contacted the hotel and rebooked the room.

I was searching hotels in Mumbai on trivgo.com and they diverted me to happyrooms.com I made two bookings One hotel gave me the confirmation next day that my room is booked. But the other hotel didn't confirmed my booking. I wrote two emails on there customer support about the issue but got reply from them after 5 days about the confirmation. They should improve there support and it should be quick.

I booked a Paris hotel via happyrooms and when I arrived the hotel, the booking never existed! And happyrooms already deducted the payment from my credit card! I sent several email to them and no reply from them at all. 6 Aug update: I received an email from the company last week and received a refund. I accepted their apology.

Update June 15th: finally received the document. They mentioned that they are working on implementing an automatic system in a few months. Hope this is the case. ************************************************************************************ update June 13th: still not a single word from this company. Where on earth is my receipt?????????? ******************************************************************************** Update on June 9th: what a big surprise, the email given below does not exist! Don't know what else to do really... *********************************************************************************** Made a reservation for a business trip to Oman. I've been begging them to send me a receipt for this booking via emails (at least 6 or 7) and phone calls. All my emails have gone unanswered, called them many times, and only once the call was answered by a Russian lady that hardly spoke English. She advised that her manager was going to look into this issue (don't understand why sending a receipt is an "issue") and revert, 4 days later I'm still waiting. I would advise people to stay away from this highly suspicious Russian company.

Why would they book a confirmed reservation for me on 3/4/15 take out $148.56 from my card and then all of a sudden cancel my reservation notifying me by email today, 5/29/15 6 or so days before my trip..but the hotel in reno nv circus circus still confirms the dates reserved.. happyrooms.com won't email Me back and the phone numbers.aren't good anymore.. UPDATE:: the support team responded and apologized for the inconvenience and my $148.56 was refunded and into my account the next day.. I actually went thru Circus Circus Reno directly and this month vs in March it only costed $151.00 & upon check-in I'll receive 20% off cause of a 2 night stay.. SWEET..