Happyrooms.comReviews of happyrooms.com

WARNING: Totally avoid HappyRooms.com at all cost! Not worth it at all... I was recently in Ireland from Canada with a colleague to attend a film festival. On our way back to airport through cities in Ireland, we travelled to Dublin and booked a standard bunk bed room at the Isaac Hostel through HappyRooms.com. That was a big mistake. We ended up paying way more than two beds for two days was worth, pretty much over double the price. We thought we were paying for a single room with two beds arranged as a bunk bed. The helpful staff at the Isaac Hostel were baffled, because that didn't exist, and they didn't receive our reservation there until, it turned out, the next day. All they had were 4 to 16 people bunk bed rooms. So we called the number provided to contact HappyRooms. That was the wrong number provided by HappyRooms.com. The staff decided to call the Isaac Hostel number provided by HappyRooms.com, because they didn't recognize it. It was the wrong number as well, the number to the hostel next door, where we went to check, and we didn't have a reservation there either. In the end, it was 2AM, we were exhausted from the the travelling and bad experience, and I ended up having to call VISA to cancel my card in case of more possible future fraud while trying to halt the current fraudulent charge. It was a horrible experience. Save yourself the trouble. Do not purchase anything through HappyRooms.com. *************************************************************** AN UPDATE: HappyRooms.com refunded me $185,69 USD back to my credit card in June 2015 to make up for their mistake. I wish their mistake had never happened so that my colleague and I could have enjoyed our trip to Ireland all the way. That said, I am glad that HappyRooms.com reached out to me to resolve this issue after I wrote this review, and it is at their request that I am writing this update. My advice to anyone reading this is that if you choose to use HappyRooms.com or any other online service to book a room at a hotel or hostel, call that hotel or hostel first to make sure that you are indeed getting what is advertized on that online service website before making any purchases or reservations. That way, you can enjoy your trip all the way without any worries at all. Good luck!

I had sometime back posted a 1 star review for happyrooms.com over booking issues. I am writing a follow up review to inform that i received a payment from happyrooms.com, amounting to the difference between my original booking price and my actual expenditure. I am hence rating them 5 stars in this review.

Update June 15th: finally received the document. They mentioned that they are working on implementing an automatic system in a few months. Hope this is the case. ************************************************************************************ update June 13th: still not a single word from this company. Where on earth is my receipt?????????? ******************************************************************************** Update on June 9th: what a big surprise, the email given below does not exist! Don't know what else to do really... *********************************************************************************** Made a reservation for a business trip to Oman. I've been begging them to send me a receipt for this booking via emails (at least 6 or 7) and phone calls. All my emails have gone unanswered, called them many times, and only once the call was answered by a Russian lady that hardly spoke English. She advised that her manager was going to look into this issue (don't understand why sending a receipt is an "issue") and revert, 4 days later I'm still waiting. I would advise people to stay away from this highly suspicious Russian company.

Why would they book a confirmed reservation for me on 3/4/15 take out $148.56 from my card and then all of a sudden cancel my reservation notifying me by email today, 5/29/15 6 or so days before my trip..but the hotel in reno nv circus circus still confirms the dates reserved.. happyrooms.com won't email Me back and the phone numbers.aren't good anymore.. UPDATE:: the support team responded and apologized for the inconvenience and my $148.56 was refunded and into my account the next day.. I actually went thru Circus Circus Reno directly and this month vs in March it only costed $151.00 & upon check-in I'll receive 20% off cause of a 2 night stay.. SWEET..

I had booked my rooms with happy rooms on the 18th of may.i called the hotel on the 24th of may to confirm my reservation and they did not have any confirmation from happy rooms. I called happy rooms on the telephone number they provided and theysaid they would get in touch with the hotel and get back to me.They have not got back to me yet. I again called them the nexrt day and told them to cancel my booking completely and refund my money since the poicy said free cancellation till the 28th of may.They have still not sent a confirmation email.and also they said that it will take 2 to 3 weeks to revert the money back to my card. Lets wait and watch.I would definitely not recomend this site to anyone. thank you

I made a hotel booking from this website which is also listed as a provider on Kayak. They took the payment and the hotel has no record of this booking more than 4 days after it was made. Moreover, the hotel said it is fully sold out so these guys are most likely scammers. I have now had to contact the credit card company about this fraud.