Eric
Yes it's real and it was made well
Was not flimsy and is just as cute in person as the pictures. And it was real and not a scam which was refreshing.

Happy & Polly 🐾Happy & Polly is an online pet store that specializes in providing a selection of endearing and comfortable products for our beloved feline companions.🐾 We understand the special bond between cats and their cat parents. That's why our mission is to create a dreamland where cats and their loving parents can find everything they need. At Happy & Polly, we offer a diverse range of products, catering to both the daily needs of your cat and the desire for customized accessories. From essential items like Cat Trees and Water Fountains to unique options such as our Custom Pet Portrait Stamps/Phone Holder, we have curated a collection that encompasses both practicality and individuality.📨If you have any problems or concerns, please don't hesitate to email us. We'll get back to you within 48 hours. Visit Our website Email US
Happy & Polly (happyandpolly.com) has 907 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Eric
Was not flimsy and is just as cute in person as the pictures. And it was real and not a scam which was refreshing.
Jay A.
Order got lost and they gave me a replacement with no charge . Cats love the product also, thanks again !!! Will continue shopping with them.
Amanda M.
The towers are too small for any normal sized cat. It’s like it’s for kittens. And it doesn’t matter if you buy the bigger ones all the steps are too little. This one would have been perfect if the second highest platform didn’t that have that hole in it because my cat would’ve been able to lay there.
Response from Happy & PollyJun 4, 2024
Dear Customer, Thank you for your feedback. Actually this is already the upgraded, larger version of our product. Our cat towers have undergone market testing, and within the weight range indicated on the product page, they are generally suitable for most cats. However, as we know, even with the same weight, cats can have different body sizes, so maybe the fixed platform size might not be ideal for every cat. We appreciate your comments and will report your suggestion to our team to explore the possibility of improving the platform size. Additionally, our customer service team will contact you shortly to assist with the issue you encountered and discuss suitable solutions with you. Thank you for helping us make our products better and thanks for your support. Best regards, Rose
Stephanie B.
The tower is so cute and pretty easy to put together. Our cat loves lounging on it.
gina S.
fast shipping, quality product very sturdy (second cat tree ive purchased from them), easy to assemble, love how unique their products are, my cats love it thank you!! will definitely buy from happy & polly again ^..^
CD
Customer service was very friendly and helpful
Chelsey
I cannot stop buying from Happy and Polly! I don't have anymore room for cat trees in my house but they're so darn cute and the best quality, I've had trees from other brands that don't hold up longer than a couple years tops and Happy and Polly have stayed very gently used looking. Not the easiest to set up but be patient and take your time, the instructions are right just little nuances can mess you up at the start! I was missing one screw for a tree and they sent me the whole hardware package no problem. I absolutely love everything I've gotten from them and will continue to order until I can't move in my house!
Nora W.
Got my coffin tower for my twins & they’re happy girls! Assembly wasn’t terrible (I watched my friend do it).