Happy & PollyReviews of happyandpolly.com

I love my stamps! They came so fast and couldn't have been more perfect.

Loved my stamp I had made. So cute!!

Absolutely love the products! Shipping is pretty fast and reasonable coming from overseas. Products are wisely packed and as advertised. One of my favorite businesses.

bought a cat bed but never arrived... I think they might be a scam

I ordered the white Paws & Fish cat wheel. It arrived damaged. One of the cross boards was cracked on the underside exposing the pegs for the cam locks. There were also superficial fissures on the outer rim of the wheel. Happy & Polly Customer Service sent me a second wheel, ensuring that it would be packed better, but there were issues with it. It was packed the same as the first wheel. The second replacement wheel didn’t have the fissures in the outer rim, but there was one cross board that was cracked, though not as bad as the first. Additionally, the runner carpet that should have been affixed to the wheel was completely detached; the Velcro strips were not attached to the wheel. A third of the cam locks that hold the cross boards in were not installed in the wheel and were loose in the box, which I had to install. One cam lock was missing, which I had to replace. When I tried to adhere the runner carpet to the wheel with the adhesive strips, the carpet kept falling out on top of my cat’s head and she refused to use it after two tries. The adhesive was no longer tacky as it had been exposed to air and the bubble wrap in the box. I had to buy another vendor’s adhesive foam pads to line the wheel instead, but my cat doesn’t like it. I managed to repair the first wheel and that works fine for my cat. But that has the cosmetic damage and could be a stability issue since I used wood glue for the repair. However, the carpet runner in the first wheel is adhered properly. The second wheel isn’t appealing to my cat because it doesn’t have the carpet runner. I have to research what kind of adhesive to apply to the existing Velcro to ensure it stays attached to the wheel. Plus, it doesn’t seem to turn as smoothly as the first wheel. I wrote Happy & Polly Customer Service about the second wheel issues via chat, but they didn’t reply. Now, I’m stuck with two wheels that both arrived with damage and have issues, and I don’t feel like two are worth the price of one ($314 after discount). I took a chance on this wheel and I regret it.

This company is clearly a drop shipper. All items are listed for 1/3 the price on AliExpress. I left a review saying this and it was deleted 5 minutes later. I’m glad I didn’t end up buying something from them and did a google search before hand.

I order a cat tree that did not meet my expectations when it arrived. Flimsy and my cat as never used it and is scared of it. The worst part? I left a negative review on their site and they deleted it.

I placed an order weeks ago and have heard nothing. I've emailed and tried using the chat but it's just silence. I plan on filing a fraud claim with my credit card company. Any positive reviews are obviously generated by the company. What a scam.