HanstromReviews of hanstrom.com

Very good product and very fast delivery,small fitting missing but was replaced straight away

I’ve had my 3-1 instant boiling water tap around 12 months. It has only been installed about 3 months due to a big renovation taking longer than expected. So far the tap has been brilliant. Customer service was great at replying to any questions I had

Had the tap now for just over a year and it's great! Well made, good value for money and we've used it daily. We'd not go back to a kettle now as the tap is far more convenient.

Great product until the boiler decided to stop functioning after 11 months. This coincided with replacement of 2nd filter at the correct time. No limescale, light usage for teas only and the thing just stopped hearing water. Flushed system down and tried to reset but no joy. A shame as their reputation is now burnt and can’t be trusted with no replacement possible after the annual warranty period. Angry doesn’t come close

The tap is great, easy to fit and at a great price. Good colour choices and also the ability to get filtered water a treat, so no need of separate filter tap. Would recommend.

Purchased the 4 in 1 tap and so far it seems to be great value compared to other more expensive taps such as Quooker. The design is great and works well. Customer services were very helpful despite previous comments here with advising on installation. Thanks👍

Great tap works well and customer service is also very efficient

The tap is malfunctioning and seems to be of poor quality. I've reached out to customer service and provided a video, but their responses have been disorganized and unhelpful. They are refusing to process a return. I'm planning to consult a solicitor to resolve this issue.