HamiltondevicesReviews of hamiltondevices.com

Response from HamiltondevicesJun 21, 2019

Good Afternoon, We sincerely apologize for any inconvenience this may have caused. Our coupon codes do not apply to orders that exceeds the $150.00 purchase amount. Our coupon codes also do not work for a portion of the order. The whole order needs to be under $150.00 for the coupon code to work. The reason being, if you are purchasing more than that amount, you are getting the bulk / wholesale pricing; which in turn, is a better discount than the coupon code. If you have any further questions or concerns, please reach out to our Customer Service Support Team at [email protected] or by phone at 833-656-6565 M-F, 9am-4pm PST.

Response from HamiltondevicesJun 21, 2019

Dear Craig, We'd like to start off by sincerely apologizing for the experience you had with our company. We understood we did not give you the level of customer service that we pride ourselves on, and again we sincerely apologize. As a company, we did not make right on the promises we gave you, and that will not happen again. We would love to make things right and earn your trust back, and accommodate you any way we can. Please reach out to our Customer Service Support Team at [email protected] or by phone at 833-656-6565 M-F, 9am-4pm PST.

Response from HamiltondevicesJun 21, 2019

Dear UK Customer, We sincerely apologize for any inconvenience this may have caused. We would love to make this right and send you replacements for the defective cartridges and incorrect Plastic Tubes you received. Please reach out to our Customer Service Support Team at [email protected] or by phone at 833-656-6565 M-F, 9am-4pm PST.

Response from HamiltondevicesJun 21, 2019

Dear Connor, We sincerely apologize for any inconvenience this may have caused. All orders take 1-2 business days for processing. Since we are closed over the weekend, orders placed on Friday or over the weekend are shipped out the following Monday. Once shipped, priority mail is expected to be delivered in 2-3 business days and standard ground in 5-7 business days. If you have any further questions or concerns, please reach out to our Customer Service Support Team at [email protected] or by phone at 833-656-6565 M-F, 9am-4pm PST.