HamiltondevicesReviews of hamiltondevices.com

Response from HamiltondevicesJun 21, 2019

Dear Alec, We sincerely apologize for any inconvenience. We require a signature on all orders over $200. We have heard of a lot of customer experience theft, and we do not want that happening to you or any of our other customers. If you prefer, on your next and future orders, you can put "No Signature Required" in the "other notes" section at checkout. We will make sure to add those notes to your order so if we are not home when the package is delivered, the mail courier will leave it at the door. If you have any further questions or concerns, please reach out to our Customer Service Support Team at [email protected] or by phone at 833-656-6565 M-F, 9am-4pm PST.

Response from HamiltondevicesJun 21, 2019

Dear Nathaniel, We sincerely apologize for any inconvenience. We looked into your order and saw your order was shipped on 6/14/19 and was delivered on 6/17/19. USPS priority mail delivers orders in 2-3 business days, which is accurate for your order. For shipping, we use USPS, FedEx, and UPS. If you prefer a different mail courier on your next order, please state in the "other notes" section at checkout which mail courier you prefer, and we will make sure to accommodate your request. If you have any further questions or concerns, please reach out to our Customer Service Support Team at [email protected] or by phone at 833-656-6565 M-F, 9am-4pm PST.

Response from HamiltondevicesJun 21, 2019

Dear Connor, We sincerely apologize for any inconvenience this may have caused. All orders take 1-2 business days for processing. Since we are closed over the weekend, orders placed on Friday or over the weekend are shipped out the following Monday. Once shipped, priority mail is expected to be delivered in 2-3 business days and standard ground in 5-7 business days. If you have any further questions or concerns, please reach out to our Customer Service Support Team at [email protected] or by phone at 833-656-6565 M-F, 9am-4pm PST.

Response from HamiltondevicesJun 21, 2019

Dear Matt, Thank you for your most recent order of the Cloak battery. With the Cloak, it has a voltage range of 3.2 - 4.2. When you first inhale the voltage starts at 4.2 and then descends to 3.2 so it doesn't burn the oil. With the Palm, Silo, and Pen Batteries, they have a voltage range of 3.2 - 3.6. When you first inhale the voltage starts at 3.6 and then descends to 3.2 so it doesn't burn the oil. If you have any further questions or concerns, please reach out to our Customer Service Support Team at [email protected] or by phone at 833-656-6565 M-F, 9am-4pm PST.