customer
Mohammad Taqi
Customer service off the chain. Problem solving right away. Taqi Bhai was the best start to finish. Jazak’Allah khair. Taqi Bhai

Provides the best Hajj, Umrah, Flights, and Tour Packages in the USA.
Zaitoon umrah (hajartravels.com) has 246 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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246 approved reviews, newest moderated first
customer
Customer service off the chain. Problem solving right away. Taqi Bhai was the best start to finish. Jazak’Allah khair. Taqi Bhai
Tamour S.
Hajar Travels delivered as promised. A great, well organized Umrah tour. Hubaiba Farooq was our contact person and she worked very hard to accommodate the needs of our group of six and made the tour happen. The price of the tour was competitive with great hotels both in Medina and Makkah. Hubaiba worked out the itenenary to our complete satisfaction. Hubaiba is very responsive and communicated with us at every step. She even followed up during our travels to ensure our comfort and to address any concerns if we had any. Highly recommended to all looking for great, reliable Umrah tour services.
Naz H.
I recently had the pleasure of booking a Umrah package for my mother and brother with Hajar Travels, and I couldn't be more pleased with the experience. From the start, the process was smooth and hassle free, thanks to a exceptional assistance from Hubaiba Farooq. Hubaiba went above and beyond to ensure that their trip was not only comfortable but also stress free. She took the time to understand our preferences and requirements, offering personalized recommendations that best suited my mothers needs. Her patience and dedication to customer satisfaction truly set her apart when we requested multiple changes to our own requests. Thanks to Hajar Travels and Hubaiba, my family had an unforgettable Umrah filled with cherished memories. I wholeheartedly recommend their services to anyone looking for a stress free travel experience. Hubaiba's exceptional service truly made all the difference, and I am grateful for her assistance.
Zubair A.
Excellent experience. Highly satisfied customer service. Definitely recommend for first timers.
Mynul H.
It saddens me to give this review, especially against an agency that is dealing with Umrah and Hajj. I paid $6500 for the Umrah land package, but they didn't organize my Umrah and didn't return a single penny. I am filing a lawsuit against this fraudulent company. Please be careful with this company before you send your money. Once they have the money, their whole attitude change. I have other friends who experienced the same with this company. Edit - After seeing the reply. 1. You didn't complete the 1st booking entirely (the Jeddah hotel was never booked as committed). And you took money for 5-star hotel but booked 4-stars in Medina. 2. You canceled incomplete 1st booking without my consent 3. You never provided me details of the 2nd booking even after many emails, calls, and texts. Because you never booked. 4. You never produced any receipt or provided any reference number of the hotel bookings You have been consistently lying once you got the money. Response to your last update Your lie continues as usual. You never shared booking or reservation numbers. If you did, please share here with my name so that the world can see how truthful you are! Anyway, I shared the details with Trustpoint and would take the matter to the court. It's very clear to me that you don't want to sort this matter gracefully, hence you are forcing me to take the matter to the court.
Response from Zaitoon umrahFeb 16, 2024
Dear Mr. Hoda, We at Hajar Travels care for our customers and we do not want to disappoint our customers. Your trip was scheduled twice by team Hajar, multiple times you rescheduled your trip and later on canceled it. Br Shazim was assisting you through out the journey. As you was traveling in high season, hotels were non-refundable and you have acknowledge team Hajar on the case. Both time hotel confirmations was provided in email with hotel reference numbers, Saudi team contact number, transportation team contact number. Later on you change your plan again and not have intention to move forward with your trip. Feel free to call us at 224-487-5003. Regards, Hajar Travels
Zuhra M.
My first umrah and it was an absolute pleasure working with Hajar travels. Everything was amazingly organized and established for us during our umrah! Will definitely be traveling with them in the future Inshallah! Thank you so much for brother Shazaim who made everything possible. Jazakallah khair! :)
Syed H.
Had a great experience with Hajar travels performing umrah. The whole journey was smooth from the flights to hotels to transportation between Makkah and Madinah. Special thanks to Hubaiba Farooq for her prompt response to any queries and comprehensive guidance regarding the entire process. I highly recommend Hajar travels for a great and unforgettable umrah experience.
Geraldina F.
It was wonderful experience.