Susan B.
Scammed out of 80.00
Unbenotes to me was put on a subscription for refills. Never authorized that my cc number be kept on file. Currently trying to return plus not a great product

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Hairstory (hairstory.com) has 218 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Claim this listingHair Care & Styling · Brooklyn, New York
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218 approved reviews, newest moderated first
Susan B.
Unbenotes to me was put on a subscription for refills. Never authorized that my cc number be kept on file. Currently trying to return plus not a great product
jennie S.
Wish I'd read the reviews before I purchased. Just got mine and washed my hair with it...and it justs looks dank, heavy and frankly, looks like I haven't washed it. I've got a feeling I'll need to wash it again tomorrow with my old shampoo as I can't have it looking like this thru the weekend. Expensive and as many have said on here...pretty ineffective...and sorry, but I can't wait the 8 weeks or so to keep using this in order for my hair to suddenly become miraculous and I love the whole product?
Faine
I purchased the deep new wash product after completing the quiz to find out which product I should try and found it to be very conditioning for my hair. I have dry end and greasy roots. It doesn't however solve any of the issues I have with greasy roots. In fact, even when using a shower brush it was very difficult to wash out and I found it made my hair very heavy with build up. I can't use it on my scalp for this reason, so I ended up using it like a conditioner in the end, which is pointless for the money. It's not worth the extortionate price and I'm quite disappointed with myself for falling for their instagram marketing. Will not be purchasing again.
monica di cristina O.
Not worth the cost. For this price you would really expect not needing extra products after this shampoo. I’ve got curly coloured hair, my hair are soft but my curls disappeared! They are all freeze and I need another products to keep the curls in shape
emma C.
I don't usually write reviews unless they're for products I love, but I think given the cost of this product it's useful for others thinking of making the purchase. I was having an issue with my hair, one patch in particular. I would wash my hair but it would still be greasy. I'm vegan and I tried new wash as a last resort because it does include a little wool bi-product. I found it very expensive but read a few reviews that said that you only need to use a little and you might be able to go longer in between washes. At this stage my hair had been gross and unwashable for about a year so anything worth a shot! I was using superdrug own brand shampoo at that point, it was pretty much the only thing that worked on my hair, I'd tried fancier brands and shampoo bars but they only made my hair worse. I want to move away from shampoos with too many chemicals, thinking they were stripping the natural oils from my hair and so, making it worse long-term. Hence this decision to try New Wash. The first couple of times I used new wash, my hair was worse than ever, lank and greasy all over. Hairstory made contact and suggested I used more or wash twice. I did this and actually my hair looked great. I was really happy with the results. I should mention that I started taking an omega supplement at the same time so I can't be sure whether this sorted my hair issue. I've now been using it for just over a month, I wash my hair every other day and I have to use at least a tablespoons worth of product. My hair hasn't returned back to the greasy mess it was but it only stays clean for a day and some days it looks better than others. I have fine hair and I was hoping new wash would add volume and bring out the natural wave. If I wash twice and use a lot more than usual it does help achieve this. This is by no means a bad product but in my opinion it's really not worth the money. Here's why: - it's really tough to use, I think the point is that you have to buy the brush to work it through the hair. - you have to use lots, unless you have shorter hair you could easily get through a bottle in a month - it's so expensive. If this product completely transformed your hair or you only needed to use a little then you might justify the price but for most people with normal hair, I think you could get the same result from a less expensive option So not a bad product at all. But for £44 per month I want my hair to look f-ing sensational. If you'd usually spend a lot on hair products I would say, give it a try. But if, like me, a bottle of shampoo usually lasts you months and £44 seems like a lot, I wouldn't bother.
carolyn N.
I was hopeful as I have dry hair. I didn't like the product at all. I rinsed well as per instructions but my hair was heavy and my scalp wasn't clean my hair started falling out in handfulls. I won't use it again.
Hailey
I’m still trying out the shampoo/conditioner (Deep, since I have a pretty oily scalp). I don't know yet if I think if that’s worth it but I can say I LOVE the dry shampoo. It smells great, gives volume without that tacky feel, easy to apply at work if my hairs still a little wet when I leave from steaming to get curls back and the puff gives just the right amount. I will definitely be buying the dry shampoo again and recommend it to anyone who wants to go longer in between washes. Great product!!
Liz N.
Very disappointed by this product. Its super expensive and arrived half the size of what I was expecting - such a tiny pouch for the cost!! It made my hair super greasy and lank. Please save your money people. A decent, organic conditioner does the same thing! I picked up a huge bottle from TK Max and use that to wash my hair with every few days, it works wonders and only set me back £10 as opposed to £44!!