HairstoryReviews of hairstory.com

I was excited to try New Wash but the final verdict is a no for me unfortunately. What worked: It definitely balanced out the greasiness of my scalp, and in my experience, the promise that you will get out of the cycle of hair being overwashed then regreasing a couple of days later came true almost immediately after I started using it. My scalp was happy. Also it feels divinely smooth to use, detangles your hair way better than conditioner, the brush just glides through your hair afterwards, and it smells very nice. What didn't work: My main issue was not grease but frizz. I don't have excessively frizzy hair but it is my main issue, and I've tried all the conditioners and sprays and serums out there, nothing seems to make much difference. I have fine hair and a few greys now which seem to make the frizz worse. I was hopeful for this product because I totally bought into the idea that it was the detergent in shampoo adding to the frizz. It didn't help at all. Actually I feel that my hair was a bit dryer and the frizz may even have worsened. Also, I was told that a 50€ pouch would last me about 75 days. I struggled to finish the month with it, washing twice a week, which makes it very expensive. So I won't be spending 50€ a month on this. Went back to shampoo and conditioner this week and my hair is smoother.

It is very expensive for what it is. I still have to wash my hair every day and hence i would use a 40 pound pack in less than a month. The hair state is more or less the same, gets just as greasy if not more. Def not buying it again.

Really like the product - let me throw out other styling products (I bought the New Wash and the Dress Up product for heat protection/styling). It is extremely expensive and I have found the customer service HORRIFIC. I had a shipping issue and at some point they stopped responding. If they got their customer service sorted I might purchase from them again.

Please don’t ever sign up for their subscription. They don’t let you cancel it easily. I made that mistake and want to warn all the others not to do it! I tired to cancel it but if you had an account set up before 4th April 2023 you can’t access it! I even wrote to them!!

Das Produkt funktioniert für mich überhaupt nicht. Ich habe sehr feines Haar, meine Haare werden klebrig und speckig. Man hat das Gefühl als ob die Haare seit 1 Woche nicht gewaschen worden wären. Ich könnte mir vorstellen dass es bei richtig lockigem Haar besser funktioniert. Der Preis ist noch dazu absolut zu hoch.

I wanted to love Hairstory New Wash and I'm happy for all the people who are pleased with it. And I know you're supposed to give it 8 weeks to work but after 7 weeks of my color being muted and dark in a bad way and my hair looking greasy RIGHT AFTER washing, and all of these things getting worse the whole time, I was relieved to toss away the rest of the product. The instructions are to rinse well. "Like really well." But I worked so hard on rinsing this crap out, someone should have paid ME. So no thank you to this noise forever. Upon throwing Hairstory New Wash in the trash, I started using Redken and my hair looks approximately 50 times more vibrant, full of body and natural shine than it did for those sad 7 weeks. I will concede that not using shampoo for that period of time may have helped the condition of my hair but I sure hated sporting flat, slimy hair all over my head directly following a wash (and using tons of dry shampoo to make my hair look close to presentable, which can't be healthy for it).

Not worth the cost. For this price you would really expect not needing extra products after this shampoo. I’ve got curly coloured hair, my hair are soft but my curls disappeared! They are all freeze and I need another products to keep the curls in shape

This is the latest version of low shampoo, which I have tried before. It made my hair very soft and tangle free, but I still have an itchy scalp and it hasn’t changed how frequently I wash my hair. My hair hasn’t fallen out (as some poor souls have reported) but there’s been no miraculous results either. Two stars as it wasn’t awful, but it’s about ten times the cost of other brands, which do the same thing. Don’t waste your money.