MayrakiReviews of hairmayraki.com

Response from MayrakiJan 4, 2023

Hi, Thank you for reaching out to us! May we have your order ID# please so we can investigate further. Let us share with you more information regarding the treatment. The recommended usage of the anti grey restore treatment should be used 2 times a day for 3 to 4 weeks to achieve results. Once results are achieved we still recommend to use it 1 to 2 times a week to maintain the supplement of nutrients to the root tips. We at Mayraki, have always find ways to improve not only our products but also our customer service, logistics, etc. Regards, Mayraki Team

Response from MayrakiJan 3, 2023

Hi, Thank you for the feedback and we are sorry to hear about your experience. The updated version of the keratin treatment is an improvement of the old version and should work better than the older one. We have always aimed to make sure that our customers are always given the best and have always find ways to improve our products. Please follow instructions as redirected to ensure you get the best results achieved. We, at Mayraki, have always put our customers interest at best. We always find ways to improve not only our products, but also our customer service, logistics.etc. Regards, Mayraki Team

Response from MayrakiNov 27, 2022

Hi, Thank you for sharing your experience. We're glad to hear that the anti gray hair color restoring treatment has worked well for you. We take pride in knowing that our customers are happy with the results. Thanks again! Regards, Mayraki Team

Response from MayrakiNov 22, 2022

Hi, Thank you for the feedback. We're sorry to hear that you think the product did not work for you. Which product are you referring to? All Mayraki products have a set of instructions that you should follow to achieve results. We have also stated on our website our policy for the returns and refunds. You can check it out here 👉 https://hairmayraki.com/shipping-returns/. We at Mayraki, have always find ways to improve not only our products, but also our customer service, logsitics,etc. Regards, Mayraki Team

Response from MayrakiNov 20, 2022

Hi, Thank you for your feedback and we are sorry to hear that you see no changes in your grey hair. We would like to share this information with you. The anti grey hair restore treatment should be used 2 times a day for it to work and there should be enough treatment to be applied to really work. And another reason is you were using the keratin treatment. The anti grey restore treatment won't work if you have done the keratin treatment too. The keratin treatment creates a protective film on your hair that it is hard for the anti grey treatment to penetrate. Again, we are sorry to hear that it did not work for you. We at Mayraki have always aimed to develop and improve our product, our customer service, logistics,etc. Regards, Mayraki Team

Response from MayrakiNov 15, 2022

Hi Rubina, Thank you for the feedback. May we have your order ID# please so we can investigate on our part? We apologize if this has caused any inconvenience. But it is quite impossible for an order to be not shipped within the time frame you have mentioned above. Please reply back to this message with your order ID# so we can further check and investigate. We at Mayraki have always aimed to give our best and have always find ways to improve not only with our products but also in terms of customer service, and logistics. Regards, Mayraki Team

Response from MayrakiNov 10, 2022

Hi Elaine, Thank you for the feedback and we apologize for the inconvenience this has caused you. May we have your order ID# please. The anti-grey treatment is made of natural ingredients and is safe to use. The recommended usage of the treatment is 2 times a day, daily for 3 to 4 weeks to achieve results. We suggest you continue using the product, to achieve the best results. We do allow returns and refunds if it is bound within the policy. Please check the return policy on this link 👉 https://hairmayraki.com/shipping-returns/. Again, we are sorry to hear that you think it did not work for you. Mayraki is always improving not only our products but also our customer service, logistics, etc. Regards, Mayraki Team

Response from MayrakiNov 9, 2022

Hi Lisa, Thank you for the feedback and we are sorry to hear about your daughter's hair. This treatment was created to offer a safe alternative to formaldehyde-laden treatments. It is the FIRST effective formaldehyde-free keratin system, able to achieve the sought-after results of a Brazilian Blowout without the use of harmful chemicals. This is an unlikely incident, and we are sorry for the inconvenience this has caused you. We at Mayraki, have always aimed to improve not only our products, but also our customer service, logistics, etc. Regards, Mayraki Team