Amani M.
Fraud
I ordered some hair products and didn’t receive it. Wrote to them and they promised me to send me the money back. I didn’t receive the money and wrote to them few more times and now they don’t reply
Response from MayrakiAug 14, 2020
Hi there, Hope you're having an awesome day so far! 💕 I'm super sorry you're experiencing has been less than perfect! It's certainly not what we want and we'll sort this out for you. Can I have the order number for us to check? The recent circumstances surrounding COVID-19 have presented some logistic challenges that our team has never faced before, and we’ve been working hard to address them as fast as possible. This is not meant as an excuse, but I wanted to provide some context for my apology. Thankfully we’re now back on track You may also send us an e-mail through [email protected]. Hope to hear from you soon! xx