MayrakiReviews of hairmayraki.com

Response from MayrakiApr 24, 2023

Hi, Thank you for the feedback. We are sorry to hear that the anti grey has not worked well for you. May we have your order ID# please. We want to share more information about the anti grey treatment. The anti grey treatment should be used 2 times a day for 3 to 4 weeks to achieve results. Once results are achieved, we highly use it 1 to 2 times a week to supplement nutrients to the root tips. Furthermore, results vary depending on how thick the gray area is. We, at Mayraki, always make sure to improve not only our products, but also our customer service, logistics, etc. Thanks, Mayraki Team

Response from MayrakiApr 16, 2023

Hi, Thanks for the feedback. May we have your order ID# please so we can check further. The anti grey restore treatment is made of natural ingredients. We always have reminded customers to do a patch test before using the product. Furthermore, your experience is quite unique as it already has worked. Please do get back to us with the order # so we can check. Regards, Mayraki Team

Response from MayrakiApr 10, 2023

Hi, Thank you for the feedback and we apologize for the inconvenience this has caused you. We checked your order and it looks like it was already delivered to you. Can you please check and confirm if you already received your order? Regards, Mayraki Team

Response from MayrakiMar 26, 2023

Hi, Thanks for the feedback and we apologize for the inconvenience this has caused you. May we have your order ID# so we can check with our logistics and give you status about it. Regards, Mayraki Team

Response from MayrakiMar 12, 2023

Hi Brett, Thanks for the feedback. We're sorry to hear that the anti grey treatment did not worked well for you. Let us share some more info about the anti grey treatment. The anti grey restore treatment should be use continuously, at least 1 to 2 times a week, once you have achieved results to maintain the supplement of nutrients to the root tips. We, at Mayraki, have always aimed to improve not only our products but also our logistics, customer service,etc. And just like any other brand out there, not all people will like and love it. Regards, Mayraki Team

Response from MayrakiMar 9, 2023

Hi Alistair, Thanks for the feedback and we are sorry to hear about your experience. We do not wish for you to have such an experience. But at times, there are things we can't control since there is another team handling the fulfillment of orders. Is this your order ID#10102560? If yes, we can process a refund if you can return the product back to us. Please ask the customer service rep that has responded to your cancelation request for the details on how to return the product. Again, we apologize for the inconvenience this has caused you. Regards, Mayraki Team

Response from MayrakiMar 5, 2023

Hi, Thank you for the feedback and we are sorry to hear that it did not work well for you. Furthermore, we would like to share more info about the anti grey restore treatment. The treatment should be used two times a day, everyday, for 3 to 4 weeks to achieve results. The reason that the anti grey treatment stains your hands and your towels because the anti grey treatment has its original color from the herbal extract instead of transparent form. We at Mayraki, have always strived hard to improve not only our products, but also our customer service, logistics, etc. Regards, Mayraki Team