HairClubFor more than 40 years, our hair loss experts have helped over half-a-million clients regrow, replace and restore their hair. No matter what stage of loss you’re experiencing, we’re here to help personalize a solution for you.
HairClub (hairclub.com) has 929 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Claim this listing929 approved reviews, newest moderated first
Vancouver
Very expensive. Not happy with service or hair placement. High on promises and very poor on delivery
Response from HairClubJan 11, 2017
Thank you for sharing your feedback. We are sorry to hear about your experience and will be contacting you directly so we can personally address your concerns.
Edmonton Bina M.
I wish it could be reasonable price for treatment I really want to fix my hair problem
Response from HairClubJan 11, 2017
Thank you for sharing your feedback. We are sorry to hear about your experience and will be contacting you directly so we can personally address your concerns.
San Jose Judy L.
The density of my systems have become less and less especially this past calendar year. My cost is higher for less acceptable product.
Response from HairClubJan 11, 2017
Thank you for your honest review and your loyalty to Hair Club. It troubles us to hear about your experience in our center. It’s our priority to ensure every member feels comfortable and we want to do whatever we can to rectify this situation. We appreciate the time you have taken to give us this feedback. We will contact you directly to personally address your concerns.
Toronto Doug O.
As a long time client of hairclub, I cannot say enough when it comes to the service and professionalism the staff at my location offers. Always smiling and any problems or concerns have always been addressed immediately. From the ladies at reception, to the stylists and managers, I want to convey my sincere gratitude in restoring my hair and confidence. Been a positive experience Thank you again. Sincerely, Doug Owen
Response from HairClubJan 11, 2017
Thank you for your terrific review. We are so pleased Hair Club has made such a positive impact on your life. We strive to provide excellent products backed by the highest levels of service. We are thrilled to see we are delivering a five-star experience.
Nashville J.
They are very nice and schedule me in when ever they can. I feel the price is to high for what service I'm getting but it is my only option if I want hair. I have a file that list what tape I use but when I leave and two days after my hair is coming off... just not good to just throw on whatever tape when I'm a paying customer. Not one to complain but if it keeps going the way it is somrething will have to change.
Response from HairClubJan 21, 2017
Hello, Thank you for your review. I left you a voicemail with my contact information. Feel free to call me at your convenience so we can discuss further. I look forward to speaking with you. Holli Area Manager-South Central
Houston Michael G.
Unfortunately, along with thousands of fellow Oil Field Services employees my employment was terminated due to the prolonged downturn in the energy sector. Once I explained my situation to Shelly, Denisse and Kym they did not hesitate to reach out and extend full services during my job search, which was heartfelt and greatly appreciated as I have my hair during job interviews and its become a week by week journey.
Response from HairClubJan 11, 2017
We are pleased to hear about your positive experience with our friendly and caring staff. Our talented and empathetic stylists are integral to the Hair Club experience. We look forward to serving you for years to come.
Savannah Vikki B.
My hair keeps getting better and better and I love the girls at my Hair Club. I always feel happy when I'm there. They are always so cheerful.
Response from HairClubJan 11, 2017
It’s a pleasure to hear about your Hair Club experience. We are thrilled our team of dedicated professionals provides you with such a high level of service. Thank you for sharing your positive feedback with us. We look forward to your next center visit!
Troy B.
Everyone is very professional the hair stylist is very good but the hair piece on two occasions moved forward on me, hair falls out the gray is very hard to control.
Response from HairClubJan 11, 2017
Thank you for detailing your experience. While we are pleased you were treated with courtesy by our staff, we are disappointed to hear about the challenges you faced. We will be in touch with you so that we can personally address your concerns.
