HairClubFor more than 40 years, our hair loss experts have helped over half-a-million clients regrow, replace and restore their hair. No matter what stage of loss you’re experiencing, we’re here to help personalize a solution for you.
HairClub (hairclub.com) has 929 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Inland Empire Leona W.
I enjoy going in and getting my private treatments. The staff is very discreet and professional. No one sits around gossiping like they do in other salons.
Response from HairClubJan 11, 2017
We are pleased to hear about your positive experience with our friendly and caring staff. Our talented and empathetic stylists are integral to the Hair Club experience. We look forward to serving you for years to come.
Winnipeg S.
Staff were always very pleasant. Tried to help with new suggestions, treatments and products to deal with hair loss and hair styling. Enjoyed the Maxxam curl activating spray. Unfortunately for me there was no noticeable increase in hair growth after 9 months. Same hair pattern hair loss on day one as on the last day. Monthly visit consisted of assessment, hair wash, treatment (involving "mud" application, heat and vibration scalp massage), optional hair cut and styling then receiving products for the next month based on that days assessment. Visit lasted just over one hour.
Response from HairClubJan 11, 2017
Thank you for detailing your experience. While we are pleased you were treated with courtesy by our staff, we are disappointed to hear about the challenges you faced. We will be in touch with you so that we can personally address your concerns.
Las Vegas Miguel C.
they are very nice perssonal
Response from HairClubJan 11, 2017
We are delighted to hear about your positive experience with Hair Club! Thank you for taking the time to share your feedback with us. We look forward to seeing you in our center again very soon.
Minneapolis Thomas R.
They accepted me as a patient even though the doctor noted in his chart that I may not be a viable candidate. My willingness to pay $8500 obviously trumped any of their initial misgivings. I have much less hair 14 months later than I did when I had my operation. When I stated my displeasure and asked if there was a "plan B" none was given. Certainly there was no offer of a partial refund for a clear failure in services performed. What's frustrating is I did everything asked of me and more as a dutiful patient following doctor's orders: I had three times the laser treatments recommended; I also took the recommended supplement twice a day to replace my baldness but nothing worked. No one wants to ever hear the personal cost but what the heck, you asked for my opinion. Now at 58years old I'm being laid off in May. I'm upside down in my house and I have to pursue re-financing which will probably after all that, not allow me to keep my home. Now more than ever I could use that $ but nobody really cares about that. Now that I've said how I truly feel, I was at least treated with respect and kindness by the owner and staff. If I knew then what I know now, I never would have gone through with this operation.
Response from HairClubJan 11, 2017
We appreciate your honest review. While we are happy to hear that you were treated kindly by our staff, we are troubled to hear about your challenges. It is concerning to know that your expectations were not met. We will be reaching out to address your concerns personally.
Janet S.
I've been a member for about 2 years now and rely on my stylist Barb Rose to keep my hair looking good. Barb listens to any questions I have and always helps me resolve any issues I may question. She is great and I couldn't ask for better care.
Response from HairClubJan 11, 2017
Thank you for your positive review! We are privileged to have such a dedicated and hard-working team of professionals at Hair Club. We look forward to serving you for years to come.
Toronto Michelle K.
I went to the hair club thinking it would be something I could afford. When I had my consultation I was told that the hair club would be able to adhere to my budget. The minimum monthly amount was no less than $350/month + the initial $4,000!!!!!!!!! LOL what a joke... I guess you have to have a really good income to repair your self esteem and confidence. Not impressed at all! But hey... guess u gotta pay the big bucks to feel human.
Response from HairClubJan 11, 2017
Thank you for sharing your feedback. We are sorry to hear about your experience and will be contacting you directly so we can personally address your concerns.
Eliseo S.
every time I have an appointment they never forget to remind me of my appointment the day before my actual appointment. Staff are very friendly and accommodating. I am very satisfied with the services. Keep up the good work.
Response from HairClubJan 11, 2017
We are delighted to hear about your positive experience with Hair Club! Thank you for taking the time to share your feedback with us. We look forward to seeing you in our center again very soon.
Tysons Corner Cheryl W.
The best hair system ever! I would highly recommend this club. Super staff, extremely knowledgeable, professional, understanding and friendly. This is an amazing experience you will not regret.
Response from HairClubJan 11, 2017
It is a pleasure to read your wonderful review. We are thrilled that you love your results and look forward to welcoming you in our centers again very soon! Thank you for taking the time to leave us such positive feedback.
