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HairClub (hairclub.com) has 929 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Also known as
hairclub.com
Website
hairclub.com
Category
Wellness & Spa
Location
Boca Raton, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 79% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
My experience has been very positive. Alicia is wonderful and has become a good friend. My hair looks natural and I get compliments all the time.
Response from HairClubJan 11, 2017
We are delighted to hear about your positive experience with Hair Club! Thank you for taking the time to share your feedback with us. We look forward to seeing you in our center again very soon
EP
Elmwood Park Lori P.
I look better definitely however this is a very expensive maintenance.
I am happy with my look however i feel the packages after the initial package are very costly.
Response from HairClubJan 11, 2017
We are delighted to hear about your positive experience with Hair Club! Thank you for taking the time to share your feedback with us. We look forward to seeing you in our center again very soon.
ED
Edward
It's Hair Club or no where
I've been a Hair Club Detroit client for over 20 years, 6 center renovations/moves, and multiple stylists (although I've always returned to Kim Hess whom I've been with since my initial application), and just about every system type and program available. I've always been happy wth the respect, service and pricing I've received. Should there come a time when I determine, for whatever reason, not to renew my contract with HC, that'll be the day I decide to go an natural and not where a system any longer. There is no second choice for hair replacement. There simply isn't.
Response from HairClubJan 11, 2017
We are delighted to hear about your positive experience with Hair Club! Thank you for taking the time to share your feedback with us. We look forward to seeing you in our center again very soon
LD
Louisville Diane J.
Knowledge and Care
They can help you with any of your hair problems.
Response from HairClubJan 11, 2017
We are delighted to hear about your positive experience with Hair Club! Thank you for taking the time to share your feedback with us. We look forward to seeing you in our center again very soon
FI
Frustrated in C.
"Hair That Walks"
For the most part, I have been very satisfied with my hair pieces; however, in recent months, my last two hairpieces have been one headache after another; you might say, sour lemons! In less than two weeks, after being fitted with a new piece, I was noticing bare patches and when I got a replacement, it deteriorated even more quickly. I now am enduring two large gaps in my hair texture, one the size of a fat man's finger and a bigger one in the bag that resembles the Grinch's smile.
Finally, I wonder where these hairpices are being made...Mangeland, China? Seriously, though, If my next hairpiece replicates the same problem, I not only will demand my money back but I will definately resign myself to wigs that I'll buy myself or baldness!
Response from HairClubJan 11, 2017
Thank you for providing us with your honest review. We take feedback from Hair Club members very seriously. Please accept our sincere apology for the issues you encountered. We will speak with our team to ensure your concerns are addressed and will reach out to you.
LV
Las Vegas Nova R.
Always a great Experience at Hair Club.
All the years we been going there it is always so Professionally run .The appointments are always on time or very close to it. The people are so friendly and nice and the Stylists are so incredible. I would recommend HairClub to all my friends..
Response from HairClubJan 11, 2017
It’s a pleasure to hear about your Hair Club experience. We are thrilled our team of dedicated professionals provides you with such a high level of service. Thank you for sharing your positive feedback with us. We look forward to your next center visit!
AF
afpullo
Excellent Support
The team at the Dallas Center have gone the extra mile to provide me with quality service. I am not located near the center but the team ensures I have all I need to continue my services in my home town. Thanks
Response from HairClubJan 11, 2017
It’s a pleasure to hear about your Hair Club experience. We are thrilled our team of dedicated professionals provides you with such a high level of service. Thank you for sharing your positive feedback with us. We look forward to your next center visit!
NA
Nashville Antonio B.
Not really happy somewhat
It's ok not very happy with ny results though it could have been better
Response from HairClubJan 21, 2017
Hello,
Thank you for your review. I left you a voicemail with my contact information. Feel free to call me at your convenience so we can discuss further. I look forward to speaking with you.
Holli
Area Manager-South Central