West E.
Needs Improvement
For the price you pay, you would expect a much more friendly, warm environment. Instead of members are treated like an inconvenience to secretaries and stylists. Finding a "stylist" to make your hair style look attractive is challenging. Should be more artistic than glueing someone else's hair to your head.
Response from HairClubJan 11, 2017
Thank you for providing us with your feedback. We are terribly sorry to hear that the service you received was not up to our standards. We appreciate all of our Hair Club members and work hard to ensure you have a fantastic experience. We will be sharing your review with our team to ensure the issues you faced are not repeated and will be in touch with you.