HairClubReviews of hairclub.com

The hairpiece is good overall but I have continuing problems with fit. Nobody seems to be able to apply the hairpiece without wrinkles. The Bronze plan - 4 hair pieces per year with the 6 weeks between services equals 48 weeks not 52. That creates confusion and strained feelings at the end of the year. The price is a bit excessive. You area asking me for feedback. Do you really think that ridiculous Terms & Conditions policy is appropriate?

I liked the Hairclub staff better than the Bosley staff I met with in the past. I don't feel like everything was discussed about what would have to be done for maintenance after having hair replacement surgery. The front desk staff is great. The hair stylist are not the best. I have very curly hair and they always seem to have difficulty cutting it correctly. I finally just stopped having them cut it.

It's a hit and miss. Sometimes your new system is good and sometimes it's not good.

Love all the people. Great to be a part of this org. Always look forward to my next appt.

Initially everyone was friendly, okay, professional, etc. At the end of the program, all turned cold! I emailed all a farewell email, expressing my gratitude for their service. They did not care to even acknowledge receipt of my email. How do they build their business if an outgoing customer is shunned? It would also be nice to post all costs at the very beginning of their services. They tend to conveniently omit the vital info (cost) until a customer is vulnerable & can't get out. It would be beneficial to receive a follow up email from them, outlining other options available to a customer who has completed one of their programs. My last day with them was September 28, 2016. Currently I am stuck/confused as to whether to contact them or not! Will see.

I have nothing but good things to say. Friendly staff. Experienced stylists. Good products. It would be nice if you had some sort of bonus programs.

I went in with some reluctance but felt optimistic after my initial consultation. The "treatments" included deep conditioning and a head/scalp massage, which felt really nice. The products used are just like those available in retail stores, and for the cost of the treatments I anticipated better results.

Services are inconsistent. You explain to the stylist how you want your system to look and they just cut it the way they want anyway. They just don't listen. When you get a service you might as well roll the dice. You could come out looking like a champ, or looking like a complete idiot. It's always been that way.