For more than 40 years, our hair loss experts have helped over half-a-million clients regrow, replace and restore their hair. No matter what stage of loss you’re experiencing, we’re here to help personalize a solution for you.
HairClub (hairclub.com) has 929 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Also known as
hairclub.com
Website
hairclub.com
Category
Wellness & Spa
Location
Boca Raton, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 79% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
You seem to want a quick reply? But in my experience so far this is a product that takes time to adjust to and a learning process to care for’.
Response from HairClubMar 8, 2021
Hi Donna... Thank you. We want to hear how we are doing, so we can continue to improve. I have been a HairClub member for 22 years, and I have been an employee for 4 years. If there is anything I can do for you, please feel free to reach out to me. [email protected] Thank you! Chase | HairClub corporate office
CU
Curtis
Began using services about 2 months…
Began using services about 2 months ago. Am completely satisfied so far (awesome). MaryEllen (Woburn) rocks 🤗
Response from HairClubMar 8, 2021
Thank you, Curtis! We appreciate this feedback.
LI
Lincoln
Deceitful
I had an out of the blue bald spot three years ago. It was shocking and traumatic. I was completely dumbfounded and scared. I went into the hair club in Savannah GA. Desperate. Not understanding what was happening. 32 years old, with no family history of hair loss. I was not educated, obviously, in alopecia or any auto immune diseases. I just needed help.
The woman I had my appointment with was nice, but NOT a Dr. She showed me a technology to show my bald spots, but never offered education on hair loss or gave me options of drs, blood work, auto immune disease, she never even spoke about alopecia. What kind of hair loss company doesn’t speak about alopecia?
As a woman who is scared about my hair loss, I signed a contract thinking this would cure me. This manager of the company, not a dr or specialist got me to sign a loan contract through a second company where the interest was absurd! I don’t think she even understood what she was wanting me to sign. Something that was supposed to be $2800 turned into a $4000 bill! I tried to get out of it because within a week there were spikes of hair coming through.
That had nothing to do with the hair club. Alopecia in my circumstance, you go bald, than the hair grows back. When I called to tell them, after doing research on alopecia, which the hair club never even mentioned, they wouldn’t cancel or give my money back. I asked for the woman I spoke with, SHE NO LONGER WORKED THERE.
This club may help for some, but a hair loss company that does not have a dermatologist, md, can’t write prescriptions for blood work... and takes your money. 3 years later my bald spots are immense and they have been more traumatic than I can imagine.
I gave thousands of dollars to people who are not specialized in hair loss, and I never got phone calls back, when asked for supervisors and managers.
The hair club means well, i think, but they take your money without getting all the facts; blood work, family history, background, health etc. And they easily take your money because of your desperation.
Response from HairClubMar 8, 2021
Please email me at [email protected]. I would like to find out which location you went to and put you in contact with the Regional Director. I hope to hear from you. Thanks - Chase | HairClub corporate office
DE
DeAngela
I love my hair I want to thank the hair…
I love my hair I want to thank the hair club for taking the time to make me beautiful again I really love my hair this is the place to go I have my self esteem back
Response from HairClubMar 4, 2021
Thank you, DeAngela. We are happy to be here for you. We look forward to your next visit!
MA
Mary
Waiting
I enjoyed my experience at hair club. This rating would be higher, except I emailed a question to the consultant and have yet to receive a reply.
Response from HairClubMar 3, 2021
Hi Mary... Thank you for this feedback. We will contact you right away.
RI
Rick
HairClub gave me an results!
HairClub gave me an affordable, immediate, and guaranteed result. The staff has been supportive and helpful in all ways so far.
Response from HairClubMar 3, 2021
Hi Rick... Thank you for your 5-star recommendation.
FR
Freddy
Outstanding reception.
Outstanding reception.
Response from HairClubMar 2, 2021
Thanks for this feedback, Freddy!
PA
Paul
Jane was fantastic
Jane was fantastic. I’ve only had one appointment so far, but I’m happy with the results. I’m looking forward to the next step in the process.
Response from HairClubMar 2, 2021
Thank you, Paul. We appreciate you taking the time to share your experience with HairClub so far.