HairClubReviews of hairclub.com

Fui a Hair Club Doral con la esperanza de detener la caída de cabello que sufría y aún hoy sufro. En aquella primera evaluación me pintaron un maravilloso panorama para mi problema, según la manager que me atendió sus tratamientos tenían más de un 90% de éxito y en el menor de los casos 65%. Me dijo que era una candidata óptima pues según las imágenes todavía mis folículos podían producir cabellos nuevos. Comencé mi tratamiento y por razones de la pandemia ellos cerraron, llamé en varias ocasiones y caía directo la contestadora, lo cierto es que ellos empezaron sus actividades de nuevo y nunca recibí una llamada donde me notificaran que ya estaban trabajando. En Septiembre de 2020 por casualidad llamé para saber del estatus de funcionamiento y ya la manager que me convenció de hacer el tratamiento no estaba trabajando más allí. Retomé el tratamiento pero después de varios meses en días pasados cuando me evaluaron por 2da vez me di cuenta que no estaba funcionando. Solicité hablar con las nueva manager y esta solo hablaba inglés. Terminé dándole mis impresiones a mi estilista (quien siempre me ha atendido muy bien) y ella fue a hablar con la manager de mi caso. Al cabo de un rato me mandó a decir de plano que si el tratamiento no había funcionado hasta ese momento ya no iba a funcionar. Y que lo más que me podían ofrecer era una peluca!!!. Imagínense uds pagar $5000 por 5 productos y una lavada de cabello mensuales y que te salgan con eso??? De verdad no pensé que fuera así. En su página pintan todo muy lindo y positivo y quienes acudimos hasta las instalaciones de Hair Club en cualquier parte lo hacemos pensando en que si existe solución a nuestro problema de calvicie o caída del cabello. Te venden los productos los aparatos pero nada de eso ayudó. Quién responde por el dinero que pagamos o la deuda que adquirimos con un banco?

hola esto de hair club es mentira primero me dijeron q me iban a descontar $250 pesos y sabes lo q me dijeron q el antes se habia terminado el descuento cuando yo lo vi en anuncios de tv ni me pusieron esa luz q enseñan para saber q yo tenia en verdad solo me dijeron q tenia alopecia y si uno se le esta cayendo el pelo uno tiene mucha depresion mas las mujeres sabes lo q me hicieron me pusieron pelo y ese pelo es tan duro q no parece ni pelo de verdad pero lo es no te miento en esa situacion pero cuando te lo van a poner lo bien q te lo ponen pero cuando te lo van a cambiar q te quitan esa peluca muchacha te arranca el pelo tuyo sabiendo q tu estas pasando por una depresion grandicisima y es q ellos no tienen algo bueno bueno para sacarte la pega q tienes la peluca estaba yo mas depresiva mas enojada y molesta hasta lloramdo sali de la oficina pase una situacion mala me desepcione grandemente de hair club yo de verdad de corazon no se lo recomiendo no todas los q trabajan ahi son como lo pintan y tengo fotos como esa gente me arrancaron la peluca me dejaron mas carva de lo q yo estaba soy latina y se q mucha mujeres estan pasando por esto mejor ni vallan no se lo recomiendo van a perder su dinero

This is a follow-up to my review 5 days ago. The company posts a response that they will reachout to me directly to discuss the concerns. They sent a request through this website, Trustpilot to get my contact info, i provided and never heard from them. Perhaps, it requires my attorney contacting them to get a reply.

I have medical issues, that are incurable. I have been taking steroids since my twenties . I started with the Hair club 10 years ago. I have had what I call my angels . I had a very demanding management position in health care if it wasn’t for the love, support, and kindness, I don’t know where I would be. In a decade I have had only 2 complaints that’s a good track record in 10 years . I can say from the CEO to regional direct Ricky were incredible. My stylist Rachel and María customer manager..Always found a place for me when I was too sick to goti WPB. I live in Vero Beach. I call them my angels because no matter how busy, they always found a spot for me . And made sure I was satisfied. I cannot drive from Vero to WPB anymore, my sister is my caregiver the last 3 years . Hair Club has been incredible. I do not go because of extensions or to look pretty . I go because I have multiple medical conditions . If I was not satisfied they would find a way whatever it was to take care of me. I’m happy to report in 10 years or a decade I have had only two complaints and these were during the Covid pandemic. Both were taken care of in a very short amount of time. I would recommend the Hair Club to any one that looks at themselves in a mirror and says who is that person? And wants to cry . No crying for me . They are awesome . Not just upper management but my stylist for 10 years , and other management personnel . All I can say is they try their best to make the customer happy . I have had excellent customer service experience, you will get a prompt call back every time . Thank you from myself when I consider hair is most important they have always come through. Thank you Hair Club for making so many happy customers when we have medical conditions that impede our lifestyles

I've been a hair club member for 23 years and I can't put into words enough of how my hair replacement has changed my life. The hair looks great, but there's many more rewards to having hair again that you need to understand. I am a very active person and love life, so looking good is on the top of my list for also feeling good. Having hair again makes your entire attitude lifted by feeling and looking young again. I have a much happier attitude toward living and it shows with everything I do. People always ask me my age, because they think I am much younger than my real age of 71. I play golf and volleyball with a much younger group and love it. Please consider this system for yourself and see how it changes your life! Its well worth the investment, stay safe, Paul

Had been using another shop for 26 years decided to use The Woodlands location since it was 1&1/2 hours closer. Went with my brother who also used the other shop. Sales pitch was awesome so I changed to hair club and paid annually for 4 systems. Both my brother and I mentioned at least 15 times that we used the Icons only. The first system I got was white. The current system I had was a 70/30. I showed the Hair Club system to my wife and brother and they laughed, said I looked like a punk rocker, and told me I could not go out in public. I scheduled an appointment for march 3rd and they agreed it was way off color wise. I left the system and waited 3 weeks for them to find one in the correct color. They called me after finding a system and I went in to find out the system was lace. I was also informed that I could not get a an Icon system because I was only a Bronze member. Through this entire process there was all kind of scheduling issues that I really don't have time to get into.

My fiancé is trying to cancel his contract with hairclub and they are making it very hard on him

I came in February 13, 2021 and one of my appointments was cancelled. Before I had a chance to look at it. A black stringy wig was glued to my head. It was the wrong texture and the wrong color. Even though I provided a hair sample. They still didn’t get it right. Then I was provided with another wig and it was a little better. However' it became very dry and fell out badly. This wig was placed on my head around early March 2021. Today is June 16, 2021and they are still telling me they don’t have hair and it will be here next time. Their excuse is COVID. COVID is not stopping other salons from getting hair. I paid these people $3800 dollars in February and four months later, all I have to show for it now, is one raggedy wig. WHY ARE YOU TAKING PEOPLE’S MONEY FOR A SERVICE YOU CANNOT DELIVER!!! ONLY SCAM ARTISTS DO THIS. I am extremely upset and plan to file complaints against this company. It has been very traumatizing for me. They claim you will feel better about yourself. Just the opposite happened to me. It’s depressing to know people are lying to you after you spent hard earned money. They need to be stopped.