hairbrella.comReviews of hairbrella.com

My ordered was supposed to be delivered 5/27-5/28 and I have not received anything. No confirmation email to say anything was sent. I sent an email and no response. I will not order from them again.

Purchased these swim caps for my twins girl's girls and they actually work! So thankful because they have a lot of hair and we swim often.

It's a nightmare. I'm seriously thinking that this company is a scam. My order was supposed to arrive between 05/23-05/27, which was stated in my confirmation email. Yet I haven't received an email that they ever shipped it. Today is 05/30. I sent them 3 emails and left a voice mail. Nobody contacted me back.

Great, well made products designed to protect your beautiful hair! 10/10 recommend!

If you have any thoughts you might return the swim cap, think again. They will put you through the wringer trying to return it. Take a photo, keep sending you emails but no email about how to return it. Very, very frustrating. I say, buyer beware. UPDATE: 6/11/25 after finally responding to my numerous emails about my return, they still haven't issued a credit for my return. But not to worry, I have already disputed it with AMEX. Already credited from AMEX.

I received my items in a timely manner. The raincoat kept me well protected in the rain without even using an umbrella.

The swim cap was shipped in a timely manner. It worked great, even after two hours of ocean swimming.

Unfortunately the swim cap does NOT keep your hair dry AT ALL and the return process is VERY VERY difficult. In fact, they are trying to charge me 7.50 return fee for a defective product. Disappointing.