hairbrella.comReviews of hairbrella.com

I love both my shower and sleep caps from Hairbrella! The satin lining protects my locs while helping my hair retain its style and moisture! I look forward to buying more products from them and I highly recommend Hairbrella!

Hairbrella does it again! I’ve been a loyal fan for years — from the sleep cap to the winter hat, the hair poncho, and now this satin-lined baseball cap. As someone with microlocs, it’s hard to find headwear that protects and polishes — but this one nails it. I wear it on walks with my dog and still look totally put together. It’s waterproof, comfy, and hair-safe. Honestly, with this heatwave? I might need to add the sun hat next to complete the collection.

Ordered about 3 weeks ago and paid for ground advantage shipping. The order never shipped and they have ignored all 5 of my outreach attempts. Do not order from this company; it’s not worth the headache.

I love to support black and women owned business and this is both! My hat arrived on time, is very well made and breathable. It's easy to pack and adorable 10/10 recommend!

I have been in contact with this vendor for weeks trying to get my refund. It took ages to get a return shipping label, now they have the items back (since Monday) yet I still do not have my refund. Horrible customer service, I would never buy from them again.

I want to say if you can get their products it is amazing! Unfortunately customer service is awful! They run promotions on products that they don't have in stock. They do not get back to their customers in a timely manner although their website say they will respond in 72 hrs. Come on.... you all have to do better as a black owned business. We want to support you but this is no way to do business. Some of us don't want to deal with the foolery. Maybe slow down and revamp your system. I won't attempt to buy again until they straighten up!!

I have long locks past my butt. This is THE ONLY swim cap I’ve found that works. Ignore the negative reviews. If you wear it as instructed your hair stays dry.

You can order online, products reviews show it's coming/happiness - everything is on backorder and you can't get the product. They don't tell you. You also can't get a refund when they are 3 weeks past delivery date because "it's in process." I'm pretty sure they are a scam site.